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Gillman Honda San Antonio

Selma, TX

4.9
238 Reviews

16044 Interstate 35 North

Selma, TX

78154

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Showing 238 reviews

August 02, 2020

Ana Valadez is so friendly, kind, knowledgeable and honest salesperson. Ana Valadez is the best salesperson in the whole city of San Antonio and Selma More

by davidpaluh
Recommend Dealer
Yes
Employees Worked With
Ana Valadez
Aug 02, 2020 -

Gillman Honda San Antonio responded

Thank you for the amazing review! We will be sure to thank Ana for providing you with honest and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

August 02, 2020

We had a great experience. We really liked Ana and the accessories guy Shawn. Ana knew a lot about the car we bought and was able to go over it throughly. Shawn was jovial and fun to work with. More

by tsugarek
Recommend Dealer
Yes
Employees Worked With
Ana, Shawn, Tony
Aug 03, 2020 -

Gillman Honda San Antonio responded

Thanks for the outstanding review, we appreciate the kind words and feedback. Congratulations on the new ride!

July 29, 2020

Ana was exceptionally smart and knowledgeable. Her down to earth demeanor made it easy and stress free helping me find the perfect car along with best financing deal possible. More

by madjeckman
Recommend Dealer
Yes
Employees Worked With
Ana Valadez
Jul 30, 2020 -

Gillman Honda San Antonio responded

Thank you for the kind review! We are happy to know that Ana provided you with friendly and knowledgeable service. We look forward to your next visit!

May 23, 2020

I hada great experience on purchasing my 2019 CRV , Enrique Perales was very helpful and patient, he was very explicit on every detail he is very knowledgable I will definitely recommend Gillman Honda More

by Evacisneros
Recommend Dealer
Yes
Employees Worked With
Enrique perales
May 24, 2020 -

Gillman Honda San Antonio responded

Thank you for the great review! We will be sure to thank Enrique for providing you with excellent service. We look forward to working with you again!

December 20, 2019

Best Service Department Thank you Gillman Honda San Antonio for bringing back to the service department the best Service Adviser in San Antonio Texas, Mr. Dan Tarr whose frie More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Tarr, Jacob Preciado
Dec 20, 2019 -

Gillman Honda San Antonio responded

Hi Ivan, Thank you so much for the great feedback! We're glad to know Dan has provided you with outstanding service. It was truly a pleasure working with you. We hope to see you again soon.

October 19, 2019

Continuous issues Purchased a 2004 honda civic with low miles. Great price,but have spent more on repairs than the cost of the car. I understand the age. But to spend More

by Mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Oct 19, 2019 -

Gillman Honda San Antonio responded

Hello, We appreciate your feedback. We want our customers to be completely satisfied with their vehicles, as well as the service they receive at our dealership. We would appreciate a chance to discuss this with you further. Please contact me at your convenience so I can work on making things right. Best, Feedback@gillmanauto.com (210) 651-5533 Mario Del Bosque

October 06, 2019

Taking advantage On Aug 30 2019 my wifes 2016 Acura MDX with 44,300 miles check engine light came on and car had no power. She had it towed to Gillman Honda. They chec More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott and Carillo
Oct 07, 2019 -

Gillman Honda San Antonio responded

Hi Tom, ​ ​I take our customers' feedback seriously and would appreciate the opportunity to speak with you and directly address your concerns regarding your wife's recent experience with our Service Department. Please contact me at your earliest convenience. ​ ​I appreciate your time. ​ ​Best, ​Feedback@gillmanauto.com (210) 651-5533 Mario Del Bosque

September 29, 2019

Baez family I want to thank Jorge Amparan for his outstanding and excellent service at Gillman Honda of San Antonio .He went above and beyond to find me the best More

by Baez family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Amparan
Sep 29, 2019 -

Gillman Honda San Antonio responded

We are so happy to learn of your amazing feedback for Jorge. Thank you for sharing. We welcome you and your family again in the future! Congratulations on your Honda Accord!

August 21, 2019

Hidden Charges! I purchased a vehicle in May, much to my surprised there where hidden charges that I didn't agree to added to my contract. WATCH OUT learn from my mi More

by Buyer*005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Aug 22, 2019 -

Gillman Honda San Antonio responded

Hello, We have received your review and a member of our team will be following up.

January 18, 2019

I need another service center I'm ever comi back to Gillman We went to have a part replaced with the original parts, instead the repair job was done with a part that was not original. We were not made aware of More

by cachichurris62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Holdermen
Jan 19, 2019 -

Gillman Honda San Antonio responded

Hello, We’re so sorry to learn of your dissatisfaction, which is never our intention as we truly strive to serve our clients well. From my experience, I know these situations are difficult to navigate. I believe our best and only strategy in these situations is to provide repair options and let the client decide the best course of repair. As I see from the documentation, David did list an option to install the Honda replacement part. I’m not sure exactly why you didn’t choose this option but I’m fairly confident David facilitated the repair you did authorize or, at least, he believed it aligned with your approval. If you feel we did not perform the work you requested, we’ll gladly reimburse you the money you spent or apply those monies towards the repair listed in the recommendations section for your service invoice. Please let us know how you would like to proceed. Warmest regards, John Day Service Director Gillman Honda San Antonio

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