Gillman Honda San Antonio

Went to see what they had available for a HRV. Asked about price. The salesman refused to tell me the msrp, said it was meaningless. I asked about the market correction fee, he was vague, said Asked about price. The salesman refused to tell me the msrp, said it was meaningless. I asked about the market correction fee, he was vague, said the sales manager handles that. Finally he brought a piece of printed paper, had the “sales price” plus addons. Nowhere did it have the msrp. He logged on to the honda website, looked it up, finally said it was $25,000. Odd that it was an exact round number. So then i pointed out they were asking for more than $5,000 fee plus almost $3,000 in paint protection etc. We walked out. The entire experience smacked of dishonesty and deceit. More

Troy has been so helpful helping my family and I get a car. He will do his very best to get you the car you want! Staff is great! And very helpful! Definitely recommend going to Gillman Honda! & ask for T car. He will do his very best to get you the car you want! Staff is great! And very helpful! Definitely recommend going to Gillman Honda! & ask for Troy! He is the best. More

I arrived and informed them what I was interested in and how much I was willing to spend. The sales person said ok and had me test drive a car. Then when done, Once again informed him of my budget . He t how much I was willing to spend. The sales person said ok and had me test drive a car. Then when done, Once again informed him of my budget . He then got his manager and theyproceeded to tell me that they are marking the cars $6000 above MSRP. He said he would see what he could do and can back $8000 above what I wanted to pay. They could have informed me from the get go about the mark up and not waste my time. More

I am not naive enough to expect TOTAL honesty from a car dealership (bought lottsa cars over 50 years), BUT I really thought we had gotten past blatant false advertising. Apparently Gillman in Selma ha car dealership (bought lottsa cars over 50 years), BUT I really thought we had gotten past blatant false advertising. Apparently Gillman in Selma hasn't gotten the message. Looking at their ONLINE inventory for a 2022 Pilot Touring I find an ADVERTISED price of $45,540. That price is in a box on the website specifically saying "My Asking Price" and that is in fact the MRSP posted on the window. Realizing that the current environment means "dealing" is unlikely I was prepared to pay that amount. When we FINALLY go to the numbers after being made to wait an hour for the "sales manager" AG ... the asking price BEFORE DEALER ADD ONS was over $50000.00 and after add ons was over $53K! Even after showing the sales associate the online ad and him doing the dance of "let me talk to my manager" the asking price was still over $50K and although they made some modest allowance improvement on my trade in we were still $12K away from what we expected . We had used their online trade in estimate tool (and True Car) and both had shown $7k more than we were offered. So ... I believe Gillman is guilty of false advertising at best. If they need to ask above MSRP then do so on the web site! Do NOT show a price you never intended to honor. Until its gone the website with the false advertising is included below. BTW the sales associate Tro was upfront about the pricing and agreed that it did not match the web site, https://www.gillmanhondasanantonio.com/new/Honda/2022-Honda-Pilot-near-san-antonio-tx-f38e8d610a0e09a87df04d0dd02ab74f.htm More

got a new-to-me pilot at gillman. it’s where my family comes for a reliable vehicle and great service. everyone i interacted with was polite and professional, from wanda at reception to monty, my sales re comes for a reliable vehicle and great service. everyone i interacted with was polite and professional, from wanda at reception to monty, my sales rep, to rudy in finance. it was fantastic. i had done my research and knew which vehicle i wanted. monty and rudy made it happen and better than i had budgeted for. i even had a question about something on my pilot before i left and monty referred me to ‘spanky’ in service. they are a team that knows who to lean on. i love it. thank you wanda, for always being there to greet me and ask how i’m doing before you set me up with someone great. thank you monty lagunas, for treating me with so much respect. thank you rudolph “rudy” branham, for crunching the numbers and getting me a great deal. thank you brian “spanky” scott, for helping with a random question and checking back to make sure i got it solved. the guys in make ready did an awesome job before i drove off. i recommended all of them when you visit gillman honda. More

My Sales Rep. ARLETT had the biggest SMILE. Although it was super hot outside. Im Super Satisfied with her and the Dealership. Fast Friendly. was super hot outside. Im Super Satisfied with her and the Dealership. Fast Friendly. More

Painless, simple process, after being turned away by other dealerships many times, I am amazed that I finally can have my dream car right now other dealerships many times, I am amazed that I finally can have my dream car right now More

There is excellent professional workmanship over at Gillman Honda there is good as anybody else out there no doubt about that keep up with the good work Gillman Honda there is good as anybody else out there no doubt about that keep up with the good work More

Margie got me into the vehicle I always wanted! As soon as the vehicle came in, she let me know and helped me get approved! I didn’t even have to put all the down payment other dealers asked me to put down as the vehicle came in, she let me know and helped me get approved! I didn’t even have to put all the down payment other dealers asked me to put down. Thank you so much for getting me in the car of my dreams! More