72 Reviews of Gillman Honda Houston - Service Center
Went back to Gillman Honda for service and dealt with Jim Seamans again. The experience was hassles free. He went out of his way to take care of my problems. Been dealing with Jim Seamans for years. Will c Seamans again. The experience was hassles free. He went out of his way to take care of my problems. Been dealing with Jim Seamans for years. Will continue to return for service as long as Jim is there. More
I just came in for an inspection. All employees were friendly, and accommodated to my needs. I was well taken care of by Paul. He answered promptly to all my questions and concerns, and even replaced my friendly, and accommodated to my needs. I was well taken care of by Paul. He answered promptly to all my questions and concerns, and even replaced my registration sticker on my window, along with the inspection sticker. Thanks! More
I had a 2006 Pilot and now have a 2011 Pilot, both were bought new from Gillman Honda. Mr. Potts has been the man I have gone to for all services on both cars because of his concern on any issues or quest bought new from Gillman Honda. Mr. Potts has been the man I have gone to for all services on both cars because of his concern on any issues or questions I had on these problems. I trust his judgement to the point that I wll not bring the car in unless he is working that day. If he is not sure of what could be the problem, he will immediately call in a mechanic who specializes in that area. He then has the mechanic to explain the situation to me. I trust Mr. Pott's judgement completely. More
Great experience at Gillman Honda- SW for service. I had an estimate done there previously and found they were very honest and even told me to wait a few months to get the work done. When do they ever say an estimate done there previously and found they were very honest and even told me to wait a few months to get the work done. When do they ever say that?? I finally brought it in for repairs and it was done in a timely, professional manner. Great job from drop off to pick up! They even washed the car for me! Thanks alot. More
James Na accomodated my working hours and helped me get approval from his manager to have a rental car paid by Gillman, while my car was being repaired. approval from his manager to have a rental car paid by Gillman, while my car was being repaired. More
Paul is the greatest. When you come in with a problem he gives you the diagnosis, how long it will take to fix it and the price. He is most informative and gives you the best service possible. He makes you gives you the diagnosis, how long it will take to fix it and the price. He is most informative and gives you the best service possible. He makes you as comfortable as he can and answers any and all of your questions. He is truly an asset to Gillman's Service Department. More
I was at the shop to repair my SRS light that was on, Jim take time to explain to me what covered under warranty and my possible cost if is not cover under warranty. Apart from good service he is friendly. take time to explain to me what covered under warranty and my possible cost if is not cover under warranty. Apart from good service he is friendly. Thank you Jim. More
Here we go again. Dealing with the Service Center is like going to the Dentist. Once again, I dealt with service advisor Jim Seamans. He is outstanding to work with and like always never tried to se like going to the Dentist. Once again, I dealt with service advisor Jim Seamans. He is outstanding to work with and like always never tried to sell any service that I did not needed. He has exceeded any expectations I ever had from this service center. I can say that the experience has been the great each time I have been there. I feel like I am given one –on-one attention while there and that means so much more. More
MORRIS POTTS has been my service advisor at Gillman Honda MORRIS POTTS has been my service advisor at Gillman Honda for a number of years, and he has always given me excellent service. He knows the histor MORRIS POTTS has been my service advisor at Gillman Honda for a number of years, and he has always given me excellent service. He knows the history of my vehicle, and often has been extremely helpful in helping me anticipate problems ahead of time. He is invariably friendly and thorough, taking me back to meet the technicians so they can show me exactly what the problems are, and giving me various options about repairs. Gillman Honda is fortunate to have Morris Potts in their employ. More