Gillman Honda Houston

Both Moon Hassan and Kitt facilitated the sale of my new Honda Insight. Moon was very up-front and helpful both via email and phone prior to my visit. He provided all the information I asked for in an hon Honda Insight. Moon was very up-front and helpful both via email and phone prior to my visit. He provided all the information I asked for in an honest, timely manner. Kitt was also highly efficient and answered all of my questions thoroughly during my visit to the dealership. The entire deal took less than three hours, which was exactly what I hoped for. Moe in the finance department was also helpful and informative without being pushy to sell extras. I particularly appreciate Gillman Southwest's practice of not padding their vehicles with unnecessary extras. I will be recommending Gillman, Moon, and Kitt to my friends and colleagues. More

We went to the dealership to learn more about the Honda Pilot. We are not going to be in a position to buy for several weeks. Jason was very helpful, answering all our questions, and didn't push us to "buy Pilot. We are not going to be in a position to buy for several weeks. Jason was very helpful, answering all our questions, and didn't push us to "buy today". He was happy to spend time with us, and let us test drive the car. He offered to keep in touch, but we never felt pressured. It was a very pleasurable experience. More

The reason I have giving this dealersship a high score is beacuse I got treated very nicely by the employers and they were willing to help me and answer any question I had I would and will recommend this dea beacuse I got treated very nicely by the employers and they were willing to help me and answer any question I had I would and will recommend this dealership. In a future I will probably use them again. More

CJ Jackson was excellent to work with for our new car purchase. He sent me a quote that set forth all the details, including price, taxes, title, license, etc, including a drive out price. He answered purchase. He sent me a quote that set forth all the details, including price, taxes, title, license, etc, including a drive out price. He answered phone calls and e-mails promptly and seemed straight forward. I would recommend him to friends and family and would definitely do business with him again. His price beat 3 other Honda dealers, including one dealer that claims that no one beats its price. CJ was was easy to work with and friendly. More

I dealt with Alex Martinez, Said Ghazi and Kimberley Williams. They were all extremely helpful - Alex sent Said to come to collect me as I had no transport - on two accasions - and they went out of thei Williams. They were all extremely helpful - Alex sent Said to come to collect me as I had no transport - on two accasions - and they went out of their way to find me a reliable and nice looking car within my limited budget. Kimberley offered me discount on warranty which I had to decline as my budget was stretched. I have just arrived in US from UK and was finding it difficult to find my way round Houston - and indeed the US car buying system - but they all made it a very easy and enjoyable experience. I will buy my next car from them. More

I shopped for a 2010 Accord at this dealership, and worked with new car salesman Fernando Garza. I found Fernando to be knowledgeable, professional, and quite easy to work with. He answered my question worked with new car salesman Fernando Garza. I found Fernando to be knowledgeable, professional, and quite easy to work with. He answered my questions, and if he needed more information from a manager, he got it and followed up promptly. I recommend Gillman Honda as a pleasant dealership to car shop, and especially recommend Fernando Garza. More

I'm very happy with the purchase of my 2010 Honda Accord. Bao Le is a wonderful saleman and cute too. :) If I need another car, I will go there again. I'm thinking about taking my friends there for their new Bao Le is a wonderful saleman and cute too. :) If I need another car, I will go there again. I'm thinking about taking my friends there for their new cars. I feel good at this dealership. Bao is very good saleperson. He explained well and gave me options. More

CJ was a pleasure to work with. He was no hassle, extremely friend and helpful. I was looking for a new Civic for my mom and CJ helped pick the perfect model and gave us a wonderful price (even afte extremely friend and helpful. I was looking for a new Civic for my mom and CJ helped pick the perfect model and gave us a wonderful price (even after adding leather). CJ made the buying process fast and easy. Paperwork was a non-issue. We even finished the visit with Financing within 30 minutes. Picking up the car 3 days later was painless as well. Leather looked great and the car was perfect. I would refer CJ and Gillman to anyone looking for a Honda. More

I inherited a 1994 Honda Accord from my mother. The ironic part is that this 94 Accord was my wife's first car before we got married in 1995. When the lease came due on it, my mom decided to buy it fro ironic part is that this 94 Accord was my wife's first car before we got married in 1995. When the lease came due on it, my mom decided to buy it from us for the remainder of the lease. My mom got sick and wanted me to have the car back. It has 130K miles on it, but I needed something to get me to the Park & Ride. I was driving my Accord on 288 north on a Saturday afternoon, when the engine started racing, but I was getting no forward power. I quickly put it neutral and pulled over. A Safe Clear tow truck saw that I was leaking fluid. I had not performed any service on the Accord, and had not chosen a service location. I had done some research, and found out Gillman Honda had a very goood BBB rating, which is important to me. My problem is that I live in Pearland, and Gillman is in Sugarland. I chose them to and I'm glad I did. Their service department was open on a Saturday which was fantastic. I could actually talk to someone and describe what happened. When we got there, I was met by Shang Shahriari. He took my information, and informed me that it was near closing time. He also told me about the diagnostic fees up front, and that it would be applied to the final bill. They would be able to look at it first thing on Monday, and he would call me Monday afternoon with what needed to be fixed. As promised on Monday afternoon, he gave me the news about the repairs. I also told him that I didn't want to sink a lot of money into the car, due to it's age. Shang acknowledged this, these repairs were needed in order to determine if further work was done. On Tuesday afternoon, he called to say that the initial repairs seem to be all that is required,and I could pick up the car. However, this is where Gillman stepped up. During this same time, My father was going through cancer treatment at MD Anderson. The hospital called on that same Tuesday, to inform us that my father was being discharged into Hospice home care. So that meant I had to make a 9 hour trip back to Oklahoma to be with my Dad. When I got this news, I had a lot of other business to take care of, and knew I was going to be away for about 2 weeks. On Wednesday I called Shang to tell him I would not be able to pick up my car since I was leaving the following morning. Before calling him, I had visions that the dealership would say "Oh I'm sorry, but we can't hold on to your car because we're not covered for that", or "Sure we can hold your car..... for an extra 20 dollars a day storage fee". That is what I was expecting. But what I got from Shang was "Sure no problem. Let us know when you get back in town, and we'll have it ready. Hope your Dad is feeling better" To be perfectly honest that is exactly what I wanted to hear. I did not {and could not} want to be thinking about my car. I wanted to be thinking about my Dad, and that is what Shang and Gillman Honda provided for me. While I was in Oklahoma, my Dad finally succumbed to cancer, so I had to be up there for the funeral. Eventually I was able to pick up my car. They were great about having it ready. The price was exactly as was quoted to me before I left. They also provided a list of recommended service that should be considered in the future. The car has been running great. Just because of the way I was treated, I will be bringing back my Honda to Gillman for future service. It is worth the trip just for the customer service. I would recommend them to anybody. More

I have bought 3 New Hondas from Gillman Honda,(within the past 7 yrs.) mainly because I know that both Melinda and Morris (in the Service Dept.), are there to take care of me, after the Purchase. The Sales P past 7 yrs.) mainly because I know that both Melinda and Morris (in the Service Dept.), are there to take care of me, after the Purchase. The Sales PPL. are also very nice, but I have dealt with 3 different Salesmen and haven't gotten a strong "tie" with any particular Person, as I have with Melinda and Morris. (They are truly the reason I keep coming back to Gillman S.W., and recommending all my Friends to also "Purchase" their New Hondas there !!!) Their honesty, helpfulness, caring, and approach are values that truly need to be told about and rewarded for. Melinda always keeps me, up to date and Informed, when any of my Cars, are due for Maintenance and SHE always is Nice, with the Best Attitude, even I think on a BAD DAY. And, Morris, always gets me in and out of the Shop, as fast as HE can, and Never recommends or tries to "sell" Me anything that is NOT needed, at that time. (That is "Honesty and Respectfulness", at its Best) So, as I give Gillman S.W., its PROMPTS, I know that as long as Melinda and Morris are there to Help Me and to "Look Out" for my Vehicles,----I WILL RETURN !!!! In, fact, I might be looking for a New 2011 PILOT, for my wife, when the time is right and the PRICES get Better, (that is, to my Liking and Satisfaction). Thanks, Gillman Southwest for many Great Experiences and Great Hondas to drive (2 Accords and 1 CRV, so far). And , Thanks to ALL the Technicians, in the Shop, who DO a Great JOB, in repairing MY Vehicles, as well as ALL the other Cars that they work on everyday !!!! More