Gillman Honda Houston

I want to take the time to brag on "MY DEALERSHIP", I I want to take the time to brag on "MY DEALERSHIP", I went into Gillman Honda needing a reliable used car with no expectation of the superior servi I want to take the time to brag on "MY DEALERSHIP", I went into Gillman Honda needing a reliable used car with no expectation of the superior service I recieved. Alex and Adrian are the epitomy of customer service. I had put off going car shopping for 2 weeks just because I didnt want a salesman telling me what I needed.....this was the first time I had went in told them what I could afford monthly and what i could put down, there was NO HAGGLING, NO UPSELLING, JUST HONESTY and a list of cars that were within my budget. I have recommended them to three other people needing a car and gave them my story and that is their first stop when they decide to make a purchase.......This dealership should be the training module for ALL dealerships. Hondas CEO should give these guys one xxxx of a gift basket for Christmas. Sincerly, Janette Thrasher More

Selected car by internet, had a "bait and switch" pulled by Toyota and Ford, called C. J. and agreed on model and price over the phone. When we got to the dealership, car was waiting out front to test driv by Toyota and Ford, called C. J. and agreed on model and price over the phone. When we got to the dealership, car was waiting out front to test drive, no haggling over price, everyone was great. More

This was my best vehicle buying experience ever. I was shopping for my daughter a car and decided to try Gillam Honda Southwest after receiving a recommendation from my co-worker, a previous buyer from Mr shopping for my daughter a car and decided to try Gillam Honda Southwest after receiving a recommendation from my co-worker, a previous buyer from Mr. Raymond Yu. After making an initial email contact with Mr. Yu, we quickly got down to business and it was only a matter of test driving and confirming the deal. Raymond Yu was friendly, professional at all times, had answers to all my questions and handled the entire transaction in a personal manner, making sure that all the details were covered. The entire dealership staff was courteous, hard working and truly interested in my satisfaction throughout the process. Greg B., the General Manager of the dealership, stopped by while making his rounds and ask how we were doing and if everything was going OK. After I told him things were not just Ok but great, he introduced himself and said he was glad we were enjoying our experience and to let him know if there was anything he could do to help. That was a first for me in 30 years of buying new vehicles. I'll certainly recommend Gillman Honda Southwest to my friends and family. More

Unfortunately, upon purchase of a 2010 Honda Accord, I found that after one day's use of the car, I was having back pain due to the seat design, and would be unable to use and remain in the car. This pres found that after one day's use of the car, I was having back pain due to the seat design, and would be unable to use and remain in the car. This presented a very difficult problem for all involved. My sales representative, Irshad Hussain, handled the situation in a very calm, patient, and understanding manner. I was thrilled when Lonnie, the general sales manager, was able to seamlessly handle all the paperwork, enabling me to transfer my purchase toward a Honda Crosstour which would take care of the seating problem. I am very aware that this solution is not at all typical, and Gillman Southwest went well above and beyond what probably any other dealership would have done in order to make me happy and satisfied with my purchase. I have been extemely satisfied with all services received from Gillman Honda Southwest, and give them my highest rating and regards for their handling of the matter. They all get a 5+++ from me! More

Mr. Robert Doolittle is one of the nicest salesman, and gave us excellent service. We had a very pleasant experience with the whole purchase, including car tour, feature introduction, information presentat gave us excellent service. We had a very pleasant experience with the whole purchase, including car tour, feature introduction, information presentation, test drive, buying and finance processes. We love the 2011 accord we bought. Mr. Robert Doolittle is also kindest enough to deliver the new car our place. More

Everything was perfect from the starting point of my New car puchase till owning it. Abdel Chair (my dealer) was very friendly and reliable. I would strongly recommend Gillman Honda for any amatuer car seek car puchase till owning it. Abdel Chair (my dealer) was very friendly and reliable. I would strongly recommend Gillman Honda for any amatuer car seeker. The customer service was fast. The Gillman has a gigantic car lot where you can choose from whole lot of models. Thank you Gillman. More

We purchased a 2011 Honda Odyssey and from start to finish the service that we received was outstanding. We had to special order the vehicle and we were updated on the shipping status regularly and it finish the service that we received was outstanding. We had to special order the vehicle and we were updated on the shipping status regularly and it arrived before the expected date. An absolutely beautiful vehicle. When we picked it up, we were given a tutorial on how to use all the features. Bao was so patient and went through everything with us and made sure that we understood everything, thanks Bao. It's amazing how much time the entire staff spent with us and everyone assured us that they would be available if we had any questions, concerns or needed assistance with anything. I have never before had such a pleasurable experience buying a vehicle. There was never any pressure while we were looking for the vehicle, the salesmen were very honest and Kimberly went through all the paperwork making sure that we had been informed of everything. Stacy and Mike were amazing and made sure that we were kept updated about the shipping. We will recommend this dealership to all our family and friends. We have given the highest rating across the board for this dealership as we felt like we were dealing with family and are we are so grateful for everyone's help and assistance. Sincerely, Don & Peggy Wiesner More

I like this dealership because the way service of the employee. They have the good price to deal with the new car. The sale man service so good with me. I try to a lot of car to test for driving. He s employee. They have the good price to deal with the new car. The sale man service so good with me. I try to a lot of car to test for driving. He so cool to me and explain me any thing i want to know. I happy with that. And i will turn back to buy more. More

Abdel did a great job. Really painless. Traded in my CR-V for a new one. Process was straight forward, simple, and no run around. I was very pleased. I love Hondas and it really is a pleasure working CR-V for a new one. Process was straight forward, simple, and no run around. I was very pleased. I love Hondas and it really is a pleasure working with professionals like Abdel. Will come here again first next time I want to buy, and will make sure to contact Abdel. More

Mr. Raymond Yu has been tremendously helpful, patience and friendly person in answering questions especially been the first time purchasing a Honda car. He has shown me around the Gillman service centre a and friendly person in answering questions especially been the first time purchasing a Honda car. He has shown me around the Gillman service centre and a test drive on the car with a good explanation of the features of the car.He has given me a "competitive price" in the market that I couldn't resist to purchase from Gillman Honda. The whole experience was straight forward and wonderful.I would definitely suggest a friend or a family member to go and check out Gillman Honda if they have any intention to purchase a new or pre-owned Honda car. More