Gillman Honda Houston

I was shopping for a CR-V via internet sale depts at various dealerships in Houston. CJ at Gillman Honda addressed my concerns and price range with no hidden fees or long speeches about how other dealer various dealerships in Houston. CJ at Gillman Honda addressed my concerns and price range with no hidden fees or long speeches about how other dealerships try to charge hidden accessories and such. Also, when I shop for vehicles through my email, I prefer that none of the dealerships call me and just email me their responses. CJ was the only person who actually respected my wishes regarding how to contact me if he had questions or concerns for the vehicle. All the other dealerships called me and kept me on the phone for about 1 hour each time telling me all kinds of things I did not want to discuss over the phone. CJ was straightforward and quoted me a drive out price after two email exchanges and when we went to the dealership to get everything settled, we test drove without any pressure or concerns, and got out of the dealership in about 2 hours (which is quite a plus for us since we have spent sometimes 4-6 hours in other dealerships). Additionally, we ended up seeing some scratches on the tint of the back of the CR-V rear window prior to us driving out of the lot...CJ told us to come back the following week to get it repaired free of charge (their service dept was closed by the time we finished purchasing the vehicle). When we came back the following week, it was quick, efficient, and no hassle. We were very pleased with the no hassle philosophy of the dealership and CJ. Another item that always makes me decide on whether to go back to a dealership or not is the follow up regarding the license plate. Most of the dealerships we purchased vehicles from do not follow up regarding the receipt of the license plate. Gillman was different...they called me and sent a letter to inform me that the license plate is ready for pick up. I definitely recommend this dealership! More

My thanks go to Gillman Honda Southwest in general, and to Raymond Kin Man Yu in particular. During the past two years, I have been to many dealerships to buy cars for my family and company and talked to a to Raymond Kin Man Yu in particular. During the past two years, I have been to many dealerships to buy cars for my family and company and talked to a great number of salesmen or saleswomen, including sales managers. In my mind, Raymond understands customer's needs more than anybody does and he tries his best to satisfy his customers by all means. As an employee, he reasonablly upholds Gillman Honda's policy and interests; as a friend and a human being, he has been very friendly, very truthful and very helpful to customers. I must say he is a trouble shooter and makes everybody happy to accept the final result. That's why I went to Gillman Honda Southwest and bought Honda Pilot on April 28, 2009, and Honda Accord on December 20, 2010, both with great help from Raymond. That's why, During the past two years, I introduced my friends and colleagues to Gillman Honda and contact with Raymond. That's why I chose the above outstanding grades to recommend Raymond Kin Man Yu who is a very professional, very helpful person to work with. That's why I always buy from Gillman Honda in Houston for my family and company. More

Mr. CJ Jackson has been honest and forthright in dealing with me, a customer. He is a trustworthy and reliable sale person, and a gentleman. He was friendly and straightfoward not only in sales, but also with me, a customer. He is a trustworthy and reliable sale person, and a gentleman. He was friendly and straightfoward not only in sales, but also in handling customer service needs after the sale. I will recommend him to my friends, who are buying cars. More

I chose the above outstanding grades because the salesperson, Paul Bagino, was very professional, very friendly, very truthful and made the whole experience fun, instead of the dreadful chore which salesperson, Paul Bagino, was very professional, very friendly, very truthful and made the whole experience fun, instead of the dreadful chore which buying a car usually is. Kimberly Williams on the financial side was also an outstanding person to work with. She explained everything very clealy and we enjoyed the tiime we spent with her. We also met Lonnie Sabbath, the Sales Manager who took an active interest in the sale and who took the time to explain a number of issues to us. It's a great group. That's why we always buy from Gillman Honda in Houston. More

My saleman was excellant and all the other women and men working at Gillman were great. I would remind Gillman to all my friends and relatives. I bought my vehicle the same day as I went in to look at the H working at Gillman were great. I would remind Gillman to all my friends and relatives. I bought my vehicle the same day as I went in to look at the Honda's. My husband used to purchased all the vehicles for us. I am very pleased so far with my Honda Pilot. It was my first vehice I ever purchased.Keep up the good work More

Why? Very very professional. My wife and I haven't purchased a car in 10 years and were very reluctant to enter an auto dealership. We were very surprised to find that at Gillman Honda we were treated purchased a car in 10 years and were very reluctant to enter an auto dealership. We were very surprised to find that at Gillman Honda we were treated exceptionally well and never pressured. They allowed us to see & test drive many different cars and successfully answered questions about each one. Their available selection is extensive and thorough. And even if you opt for an option (e.g. rear spoiler as we did), expect it to be installed immediately( our spoiler took <1 hr). The pricing is unbelievable. The prices listed on Gillman's website are right at average according to www.truecar.com for the Houston area, but once I informed them that financially I would need a lower price to purchase the car, they immediately got to work calculating a more fitting price for me. Given how well our experience went, I can't believe we waited this long to purchase a car! More

Raymond was very helping from providing price quote over the email then meeting in person. Very clear and straight forward on price and detail on explaning the function of the car. Very friendly. Overall the email then meeting in person. Very clear and straight forward on price and detail on explaning the function of the car. Very friendly. Overall, a great experience purchase a new vehicle. Thank you More

My experience this "go-round" with Gillman Honda Southwest was a very positive one and surpassed the good experience that I had had with my last purchase there over ten years ago. My particular Sal Southwest was a very positive one and surpassed the good experience that I had had with my last purchase there over ten years ago. My particular Sales Consultant, Don Lovett (1) introduced my to the new Honda models that I was interested in considering, (2) listened to what my particular interests were, (3)searched through the current inventory to find a car fitting my general specifications, (4)was willing to locate in a regional database to locate the car fitting my particular and specific requirements, and (5) was willing and flexible to work with and consider my particular purchase price limitations. He introduced me to the Sales Manager who took a particular interest in my situation and seemed to work easily with Mr. Lovett in offering assistance should Mr. Lovett not be available at any time during the purchase process. I do not purchase cars very often, as evidenced by the fact that car I was replacing was over ten years old with 408,000 miles; however, in reviewing the process I just completed with the purchase of my new car, I have nothing short of sharing that was I feel it was a very positve (great) experience. This was in large part a consequence of not being hurried, but supplied with the information and assistance provided by Mr. Lovett. More

On November 29th my husband was in an accident on the Katy Freeway, not his fault but our 2004 Honda Pilot was totalled. We turned to Gillman Honda Southwest since we had purchased our 2004 Pilot from th Katy Freeway, not his fault but our 2004 Honda Pilot was totalled. We turned to Gillman Honda Southwest since we had purchased our 2004 Pilot from them. They made it a priority to get us into another Pilot quickly and not just a Pilot but a beautiful loaded Limited Edition Pilot!! I couldn't believe how quickly they made it happen. We plan to purchase a sedan also within the next year and I wouldn't go anywhere else to buy it. Thank you all for your extraordinary efforts and kindness. You have us as loyal customers forever!! More

Jason Le and his boss Johnny has given us a great purchase experience thanks to their professionalism, friendliness, patience and enthusiasm. They worked with us to find a car that fit our budget and purchase experience thanks to their professionalism, friendliness, patience and enthusiasm. They worked with us to find a car that fit our budget and worked to find the best financing option for us. Thank you Jason and Johnny. We will definitely refer friends over. More