Gillman Honda Houston

This dealership posted specific prices in cars.com and when you call them, they say the vehicle has a price that is at least $2,000 more. The general manager also tried to make excuses for the price diff when you call them, they say the vehicle has a price that is at least $2,000 more. The general manager also tried to make excuses for the price difference, quoting COVID and other bad excuses. The salesperson Nick told me I could take the vehicle at that price, or someone else would do so. This is deceptive business practice, if you ask me. More

My initial salesperson was great, but once purchased the vehicle they wouldn't return calls, nor would they assist wiry issue or the vehicle. vehicle they wouldn't return calls, nor would they assist wiry issue or the vehicle. More

I had an excellent experience when I helped my son buy his first car. MARK Maldonald the sales person, was very respectful about our preferences. He was also very patient, friendly and showed us several o his first car. MARK Maldonald the sales person, was very respectful about our preferences. He was also very patient, friendly and showed us several options to inspect while explaining xxxxxxand cons. I definitely will use MARK as my sales person again. I had a great experience with the finance department also. Thanks for the great experience guys. More

Worst experience ever. Lied to. Misrepresented what they had. Unprofessional. Would never go back or recommend! Wanted me to purchase problem-engine vehicle and said they’d fix it next week. SMH. had. Unprofessional. Would never go back or recommend! Wanted me to purchase problem-engine vehicle and said they’d fix it next week. SMH. More

Called me at home, told me they had found the exact car i was looking for, accepted the True Car price i had been quoted, went the next day,car was waiting, in and out in less than an hour! Best car buying was looking for, accepted the True Car price i had been quoted, went the next day,car was waiting, in and out in less than an hour! Best car buying experience i have ever More

They have the worst customer services ever. I deal with this service consultant lady name Vickie Pscion. She is not helpful at all. First time we went there due to our navigation system randomly keeps swit this service consultant lady name Vickie Pscion. She is not helpful at all. First time we went there due to our navigation system randomly keeps switching off during driving. She told us she will contact us when the car would be ready. We dropped it off at 7:40 a.m on Thursday and there was not a lot of customers yet. All day long she didn't call. We had to call 3 times. We made sure she had our phone number and emails which she did. Even she said they need to order new parts. She said she will call within 2-3 weeks when the parts arrive. She didn't call again. After 6 weeks later we called, she said she was meant to call to let us know about the new parts she has received. So we went there again early in the morning that weekend. Again she didn't call all day until we had to call her 4 different times, She finally called us back at 4 p.m and said she didn't have the part yet. All she said was sorry. We have wasted all day for nothing. There was no communication, gave us the wrong information about the parts, all those service consultants looks grumpy and miserable being there. Never going back there. More

Obviously, dealerships aren’t the best, they mark up the price and some people call them stealerships. I did not have this experience here at all! Omar was a very great salesman and he worked with his manag price and some people call them stealerships. I did not have this experience here at all! Omar was a very great salesman and he worked with his manager to get me a great deal on a 2021 Odyssey, and he was flawless through the entire job. I could not have asked for a better salesman. His dealership is also a great one. The only problem I had really is that the roads around the dealer were very dangerous and cars really did not care, therefore I did not teat drive the car that far away, but this is out of the dealership’s control. Regardless, excellent dealer, excellent salesman, I’d give this as much stars as I could if there were more than five. More