Gillman Honda Houston
Houston, TX
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I went to the Houston Auto Show the first day it opened, because I knew I was about ready to purchase a vehicle. I had my choices narrowed down to a Toyota minivan and 2 Honda models (the Pilot and Odyssey because I knew I was about ready to purchase a vehicle. I had my choices narrowed down to a Toyota minivan and 2 Honda models (the Pilot and Odyssey.) I had MANY questions, and your salesman Zhao Guo was there to answer them all. He told me he was a 'car geek', and he wasn't kidding. He was very knowledgable (unlike what I found in the Toyota area at the show.) There are SIX Honda dealerships closer to where I live (in La Porte) than Gillman 31 miles away, but the very next day I was at your dealership purchasing my new Odyssey. I love it, and the whole buying experience was great. Thanks for everything. More
Irshad was very competent, professional and knowledgeable. He spent the time needed to answer my questions before the sale, during the sale and after the sale. My wife and I visited 8 differe knowledgeable. He spent the time needed to answer my questions before the sale, during the sale and after the sale. My wife and I visited 8 different dealerships and drove many different vehicles during the day, but our experience at your facility was the best. Even after the sale, Irshad took the time to answer several questions we had. Thank you Irshad! I appreciated Tang's help as well (not sure this name is right...he was a manager). He saw us after the sale and asked if everything was good. The car was not very clean so he immediately had it re washed, the carpet cleaned and the leather seats cleaned. It was much better after that. Nice touch! The only negative thing that happened was that I had moved a cargo cover from my previous car into the trunk of the Odyssey before it was sent through to be cleaned. When I got home, it was no longer in the trunk. I am hoping I can get that back. More
CJ Jackson in the internet sales department did a great job. He was courteous and informative about the vehicle and the price. I believe you get a fair price from the dealership (compared to others I che job. He was courteous and informative about the vehicle and the price. I believe you get a fair price from the dealership (compared to others I checked with) and no gimmicks with CJ. This is my fourth Honda in 8 years from this dealer and they've never disappointed me. More
I wanted a car they did not have at the dealership (Civic EX 2door coupe, 5 speed tranmission). It took two weeks for them to find and deliver the car to me. I did have to call a few times to get any infor EX 2door coupe, 5 speed tranmission). It took two weeks for them to find and deliver the car to me. I did have to call a few times to get any information about the progress of the search and deliverey progress. I felt they didn't want to dissappoint me that they didn't yet have the car yet and were a bit evasive about it. I wish I had simply been told they were working on it, not that 'it was on the truck' or coming from another dealer in town. If so why was it taking so long? Once I got the dealer loaner car to drive instead of the Mazda-3 rental and stopped wondering what was taking so long and let them just find the car thing went better. Since my last Honda Civic saved my life I didn't mind the wait. More
I've purchased many cars and have never had such a positive experience. These people are kind, polite, understanding and not pushy. The entire staff at Gilman Honda is top-notch. They went above an positive experience. These people are kind, polite, understanding and not pushy. The entire staff at Gilman Honda is top-notch. They went above and beyond. Anil Sharma was fantastic. It was a pleasure to work with him. His knowledge of the brand was very beneficial in making my purchase. I would recommend this dealership to anyone in the market for buying a Honda. I went to this dealer on the referral of a friend who has purchased two cars from them and his experience was just as positive. More
Dealer has a no-gimmicks, honest approach to selling vehicles. They made me a firm and attractive offer from the start and made no false promises. Would absolutely recommend this dealership as they t vehicles. They made me a firm and attractive offer from the start and made no false promises. Would absolutely recommend this dealership as they treat you professionally and make the car-buying experience a very pleasant one. More
The salesmen are very "down-to-earth" and really give the expirience an easy feel. Simple to talk to and absolutely no pressure put on the consumer at all, which is a huge bonus. Very well trained and the sa expirience an easy feel. Simple to talk to and absolutely no pressure put on the consumer at all, which is a huge bonus. Very well trained and the salesmen really know their cars, number in stock, and the sales associated with each car. More
The salesman who approached us was not pushy. He was very polite and helpful. He seemed sincere in every way. That was a very refreshing first after my history with Chevrolet. The rest of the staff seemed ho polite and helpful. He seemed sincere in every way. That was a very refreshing first after my history with Chevrolet. The rest of the staff seemed honest and straightforward. The entire process was enjoyable. Based on my experience with Zhao and the rest of the staff, I will be back. More
I had a really excellent buying experienxce at Gillman Honda Southwest, there was no back and forth on the price they quoted me and Kitt was really nice and friendly. He has made the transaction go really Honda Southwest, there was no back and forth on the price they quoted me and Kitt was really nice and friendly. He has made the transaction go really smooth from the quote to vehicle delivery. Overall it was a good experience. More
The service I received from Paul Banigo was A+. Stacey Harrington was great in her explanation of the used car that I purchase was concise and very well understood. Paul was very professional from dress, Harrington was great in her explanation of the used car that I purchase was concise and very well understood. Paul was very professional from dress, to friendliness and conducted himself in a business matter throughout the end of the sale. This is my second car that I have purchased from Gillman Honda. I am very please with the salesman and the overall cleaninesss of the facility. I will be back to purchase another vechicle from Gillman Honda. Also, I would like to thank C.J. for referring me to Paul in his absence. Way to go Paul! More