Gillman Honda Houston
Houston, TX
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We walked in on a Saturday evening at 8 PM after going to various other dealerships in the Houston area in search for a car. As soon as we entered into Gillman Southwest, we immediately looked for Najam. He various other dealerships in the Houston area in search for a car. As soon as we entered into Gillman Southwest, we immediately looked for Najam. He was referred to us by our family and friends. The service we received from Gillman Honda Southwest can't be beat by anyone. Najam immediately came to our assistance with a smile, very friendly and personable. He was able to show us the different options that we could get with what type of vehicle. GIllman Southwest has a huge variety of cars, colors that we hadn't seen in other dealerships around town. Najam was able to show us different models, with different features and colors. It's so helpful to see what you're getting when its there than to take someone elses word for it, as we would've had to do at the other dealerships. Najam let us test drive a few cars, stayed with us it was way past closing time, but made sure that we left happy. He didn't haggle with us about price, we offered him a price that we wanted and that was it. We didn't have to go back and forth, it was so nice dealing with Najam who is so professional and easy to work with. This was a first for me to deal with a Sales consultant who was so easy to work with! Thank you Najam for making our car buying experience one that we'll remember for the best!! More
I am not a young man and have purchased many new and pre-owned automobiles. This is the best buying experience so far. - Salesman was very attentive and knowledgeable - Bent over backwards to get pre-owned automobiles. This is the best buying experience so far. - Salesman was very attentive and knowledgeable - Bent over backwards to get the vehicle we wanted at a very fair price - Sales Manager very friendly and up front - Financial paperwork by Finance persons very slow More
I have to say, Gillman Honda saved the car buying experience for me. This was my first time financing a vehicle, so I had very little credit, and not a lot of experience on how it all worked. I went experience for me. This was my first time financing a vehicle, so I had very little credit, and not a lot of experience on how it all worked. I went to several other dealers before Gillman and had people try and take advantage of my naivety. I walked in late on a Monday night and met Smiley. He was absolutely wonderful. We didn't even look at cars that first night. We just came and talked to him about the financing and what it would take. He was never pushy, and answered every question my boyfriend and I had. He was exceptionally honest, which I appreciated. And he spent quite a bit of time talking things over with us, even though we hadn't committed to a vehicle yet. And when we did decide to go that route, he was quick to get the ball rolling. Throughout it the sale, he was prompt at staying in touch with me and keeping me in the loop. Kimberley, who handled my financing, was also very polite and helpful, and just as quick to answer any questions I had. She even worked with me some when I said the note was a little higher than I could handle, and explained everything very well. Not to mention, even people I wasn't working with were very helpful and friendly. I love my Element too--it was exactly what I wanted. If you are getting ready to buy a car, go to Gillman Honda. I spent two weeks checking out other dealerships in the Houston area and I promise you will not regret it and, regardless of what happens, you will be happy when you walk out the door. More
I gave you an excellent rate because all Honda employee's gave me a great treatment to my family and me. I'm so happy that Mr Marcelo Duran work with me to take to decision to by a new Honda Civic 2011 and H gave me a great treatment to my family and me. I'm so happy that Mr Marcelo Duran work with me to take to decision to by a new Honda Civic 2011 and Honda Odyssey 2008. I will recomend my friento to vitit Honda. More
I called ahead before going in to Said Ghaze and when I arrived, I was met by Said at the door. We went throught my situation and what I was interested in and the vehicle I wanted to trade. This being the arrived, I was met by Said at the door. We went throught my situation and what I was interested in and the vehicle I wanted to trade. This being the 3rd vehicle I have bought from Gillman Honda over the last 3 years, everything went perfect. They gave me what I was looking for on my trade,an excellent deal on the new Honda Insight and the interest rate was great. Everyone at Gillman Honda are very polite, helpful and do everything they can to make you experience perfect. I am giving the "5" rating, only because there is no higher rating. In my opinion, everyone at Gillman Honda more than exceeded the highest rating. More
The sale person Moon is very nice to show the feature of the new car and polite. Also the Management staff like to make the deal to benefit both side. In addtion, the stock is plenty of choice including th the new car and polite. Also the Management staff like to make the deal to benefit both side. In addtion, the stock is plenty of choice including the Exterior and interior. Finance is smooth as well. More
Donald provided top notch service. He walked us thoroughly through the models that we were interested in. His manager was helpful and cooperative in meeting our price target surveyed from Edmunds.c thoroughly through the models that we were interested in. His manager was helpful and cooperative in meeting our price target surveyed from Edmunds.com without any haggling. Financing at Gillmans was tedious and the special promotion financing rate of 0.9% was not offered directly without us first asking for it. More
I contacted Gillman Honda to find out if they had any 2011 Honda Civic SI's on the lot. This was my 3rd call after contacting one dealership that did not have the car I was interested in but was willing 2011 Honda Civic SI's on the lot. This was my 3rd call after contacting one dealership that did not have the car I was interested in but was willing to see if they could locate one for a $500 deposit. The second dealership also did not have one, but the salesman attempted to talk me out of an SI, stating traffic was very bad in Houston and a manual car would be a bad idea ... yada, yada, yada. I have been driving a standard shift for 10 years. I think I know how to do it. I'm also 36 years old and QUITE sure of what I want. Luckily upon calling Gillman, I was referred to Mr. Zhao Guo. What a wonderful young man with a terrific attitude! Not intimidating, not patronizing, but completely willing to be helpful and make sure I left with what I wanted. From the experience, I expected Mr. Guo to have been selling cars for years, but - no, he'd only been on the job for about two months. Due to Mr. Guo's professionalism, honesty and genuine desire to make sure I got what I wanted (and I did), my experience at Gillman was excellent. By the way, I leaned that Mr. Guo is a true import car aficionado and very knowledgeable about his automobiles - and their after market capabilities. Great job, Mr. Guo! You rock! Gillman is lucky to have you. More
Received vehicle quote via internet within minutes after submitting request. Salesman was up-front about actual price, and was honest over the phone before our scheduled appointment about what options the submitting request. Salesman was up-front about actual price, and was honest over the phone before our scheduled appointment about what options the vehicle included and how much they would cost. Offer on my trade-in was fair and nearly as much as CarMax offered (better deal for me when sales tax savings factored in). Financing was smooth as I was offered a very competitive interest rate as the dealer's first offer; they were aware of my excellent credit and substantial down payment, and offered a fair rate without requiring further negotiation. Overall, as positve of an experience as a trade-in and buy experience can be. This is the second car I've bought from this dealership in the last two years - the other experience was just as good. More
Shop other dealers in the last weeks. Finally had to take a break as they were driving me crazy. On night I clicked on Gillman and internet special. Amazed at the price. Called Kitt and he said that take a break as they were driving me crazy. On night I clicked on Gillman and internet special. Amazed at the price. Called Kitt and he said that was the deal. No hassle. He was very very nice, Just what I was looking for,no extras. I felt at ease and sure I was making the right decision. He was very professional and helpful. I bought the car that day. The other gentlemen were great also. I will recommend Gillman Honda Southwest and Kitt to my friends as the ladies asked many questions about my plesant experience and they loved my RED CRV. More