Gillman Honda Houston

Very friendly and worked with us the whole step of the way! Unlike other sales people, he was very upfront and not coercive in our decision in which car to buy. I was extremely satisfied with the service way! Unlike other sales people, he was very upfront and not coercive in our decision in which car to buy. I was extremely satisfied with the service here. If I were to buy another car from Honda, I would of course come back! More

Moon offered me a fairly competitive quote for a Honda Civic LX verbally, and the offer was still valid when I got there. He and Bao are very professional to work with from the start. Bao explained every Civic LX verbally, and the offer was still valid when I got there. He and Bao are very professional to work with from the start. Bao explained everything in detailed about the vehicle. The negotiation went very smooth and quick. Bao even changed some settings in the car per my request after I bought the car. Bao also called me for any follow up issue. I would recommend Bao Le to my relatives and friends if they are in the market for a Honda. More

the sale was great. najam introduced the cars with care and concerns, and I was given a good price by John the manager. However, during financial process, I found it was not a good deal after all. Using s and concerns, and I was given a good price by John the manager. However, during financial process, I found it was not a good deal after all. Using scare tactics with my credit score, they would not approve me with .9% interest as advertised. The approved rate by Honda Financial is 3.9%. The consultant then worked on the monthly payments with 3.9%, came up $440 a month (without discussing for whatever reasons). After 1 financial consultant, the second consultant again talked about monthy payments, $400 then 380 a month, again without the breakdowns. The third consultant came. He tells me I must buy 100k protection and gap insurance to get approve for .9%. That means that I must spend $1600 more to get the .9%. That is after I went home figured all out. But after all, my inexperience with interest rate have prevented me from making a good decision. .9% costs extra $350 from negotiate price for 5 yrs. 3.9% costs extra 380. The different is $30 for 5 years. for next person: dont worry about the interest rate scare. Have a breakdown of final finance amount. More

Bao (Jason) was wonderful. He was very friendly, very genuine, and clearly has a talent for customer interaction and care. Jason put us at ease and made us feel comfortable buying from him. He knew the genuine, and clearly has a talent for customer interaction and care. Jason put us at ease and made us feel comfortable buying from him. He knew the product and knew the business - he was fair. Jason was a major reason that we bought at Gillman. More

I requested quotes from several dealers through edmunds.com. The quote I received from Gillman was the lowest by a large margin. Moon assured me the quote was final "drive out" price, but I hones edmunds.com. The quote I received from Gillman was the lowest by a large margin. Moon assured me the quote was final "drive out" price, but I honestly was skeptical as I have had bad experiences in the past with additional charges after agreeing on a price. He stuck to his word. The staff were great with working with our situation, as I was buying the car for my mom and I live in a different state. He took great care of us. They FedExed the paperwork to me and I mailed it back in an envelope they provided. Very convenient and straightforward. I would recommend this dealer! More

The dealer sold me a three yr service contract for my 2011 pilot. He charged me $529 and told me that this is cheaper than what we charge at the service center but when I checked your service center rate 2011 pilot. He charged me $529 and told me that this is cheaper than what we charge at the service center but when I checked your service center rates, I found that dealer charged me $300 more so I asked them to refund the money but they never did. I am not happy because I bought new pilot from them and they still conned me for sake of few dollars. The worst part is they're not even responding to my refund request. More

Everyone I came in contact with was very courteous and Everyone I came in contact with was very courteous and professional from the folks at the receptionist desk to the financial position to the folk Everyone I came in contact with was very courteous and professional from the folks at the receptionist desk to the financial position to the folks who answered the questions about the features and the manager. Sorry, I did not get the specific names for all of the personnel. When I come in to get my plates, I am sure I will identify the personnel. I remain, Ray Valenti More

This was my first experience with internet sales. Raymond Yu was fantastic -- prompt quote on specific car of interest including full out the door price -- no suprises at dealership. We met Raymond Raymond Yu was fantastic -- prompt quote on specific car of interest including full out the door price -- no suprises at dealership. We met Raymond who we recognized immediately from his picture in the e-mail quote, we test drove the car, and bought in under 2 hours. Raymond make car buying fun. He answered all of our questions competently and is as honest as they come. More

Bought a used car, 2 weeks later the A.C. goes out and 1 month later had to replace the entire engine. Salesman sold me a LEMON. I was ensured by the salesman that the company had "high customer satisfacti month later had to replace the entire engine. Salesman sold me a LEMON. I was ensured by the salesman that the company had "high customer satisfaction" and a "solid reputation to uphold", so I should not be weary about buying a used car. Thousands upon thousands of dollars later...... I will NEVER buy a car from here ever again! More

The purchase of my 2011 honda accord ex-l was an very plesant experience , and I would not hesitate to recomend Gillman honda southwest and Raymond Yu . Raymond was very time efficient and courteous , it plesant experience , and I would not hesitate to recomend Gillman honda southwest and Raymond Yu . Raymond was very time efficient and courteous , it is obvious that he has fine tune his ability of presenting a good sale experience . More