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Gillman Honda Houston

Houston, TX

3.1
572 Reviews

10595 W Sam Houston Parkway

Houston, TX

77099

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Showing 572 reviews

May 10, 2022

Subject: My 2017 Honda Cr V had a serious problem, and the official Honda service ignored the main problem and gave advice with misdirection to solve the problem. Failure Symptoms: All warning signals More

by MIRZOTI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know
Sep 28, 2022 -

Gillman Honda Houston responded

Mirzoti, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I would like to get some more details about your experience with us. Kelly Goldsberry Service Manager Gillman Honda Houston (713) 776-4800 hswservice@gillmanauto.com

February 23, 2022

Mark at Gillman Honda in Houston was so very helpful! He was professional, polite and patient. Thank you Mark for helping us! We appreciate you More

by rducote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maldonado
Feb 25, 2022 -

Gillman Honda Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gillman Honda Houston. Thank you, and have a fantastic day! Daryl Waterwall Sales Manager Honda Houston (713) 776-4800 hswsales@gillmanauto.com

February 18, 2022

The customer service provided by Hamdi Alsadat was excellent. He worked hard to make the sale, the communication was excellent, and he was involved until the truck shipped off the lot. Very impressed More

by tpc1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdi Alsadat
Feb 22, 2022 -

Gillman Honda Houston responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Daryl Waterwall General Manager Gillman Honda Houston (713) 776-4800 feedback@gillmanauto.com

Feb 23, 2022 -

tpc1958 responded

Mr. Waterwall, I need a copy of the "deal" paperwork and the registration of my truck completed. In Oklahoma, a vehicle must be registered within 30 days of the sale date. I have not received the paperwork, nor have I heard from an Oklahoma tag agent. The sale date was either Jan 22 or Jan 24 so if it has not been registered there will be a penalty for late registration. I have texted Hamdi, but the Finance Manger is out. Thank you for your help.

February 03, 2022

Terrible service. Bait and switch tactics on the financing side of things. This is the worst dealership franchise in Houston. More

by Jonathen Edwards
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Aug 31, 2022 -

Gillman Honda Houston responded

Hi Jonathen, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Take care! Daryl Waterwall General Manager Gillman Honda Houston (713) 776-4800 feedback@gillmanauto.com

December 16, 2021

I bought my car in Gillman Honda, Sam Houston Parkway five years ago . I took my car for oil change two months ago and told the guy who worked with me to check everything in the car. They didn’t check an More

by josephinemd1978
Recommend Dealer
No
Employees Worked With
I don’t want to mention the names
Jan 08, 2022 -

Gillman Honda Houston responded

Dear Mrs. Palani, Thank you for your response as we welcome your input. We are disappointed that our team failed to ensure that your visit was satisfactory as you have been a good customer to our dealer. Our Express Service Manager has reviewed your concern and will be reaching out to you today in order to address your concerns.

November 24, 2021

I have been a Client of Honda Financial since 2012 in my house we only talk and move in a Honda, that is, the Philosophy of Life is Honda in my Family. But now my 2018 Honda Pilot EX-L Lease ends I decided More

by Honael Cardozo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe Rafi and Javier Melgar
Jan 08, 2022 -

Gillman Honda Houston responded

Hi, we regret your most recent visit with us was not up to the standards we strive for. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Daryl Waterwall Sales Manager Honda Houston (713) 776-4800 hswsales@gillmanauto.com

November 23, 2021

I went to the Dealer yesterday and today they made me go again The Experience with the Finance Department is Pesima, I wanted to deliver my Lease 2018 Honda Pilot I fulfilled my 36 payments on time and with More

by Honael Cardozo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Silva
Dec 24, 2021 -

Gillman Honda Houston responded

Hi Honael, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (713) 776-4800. We look forward to hearing from you. Daryl Waterwall Sales Manager Honda Houston (713) 776-4800 hswsales@gillmanauto.com

November 19, 2021

Pleasant and helpful. Nick and Fawaz were good salesmen showing me the features and how they work. I’m enjoying the car! More

by sannward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawaz and Nick
Nov 22, 2021 -

Gillman Honda Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Honda Houston! We look forward to your next visit! Take care! Daryl Waterwall Sales Manager Honda Houston (713) 776-4800 hswsales@gillmanauto.com

October 31, 2021

Shout out to Scott C. Amazing salesperson and super friendly. Very impressed! He answers all questions and very helpful! More

by Cindy B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott C.
Nov 01, 2021 -

Gillman Honda Houston responded

Hello Cindy, thank you for your kind review; we are happy to pass along your comments to Scott here at Gillman Honda Houston! We are always more than happy to assist you if anything else comes up. Take care! Daryl Waterwall General Manager Gillman Honda Houston (713) 776-4800 feedback@gillmanauto.com

October 25, 2021

Everyone was very professional and kept me updated about the arrival of my car. Once it was delivered the process to purchase it was very seamless. More

by Leah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunday, Marissa, Stephen
Oct 27, 2021 -

Gillman Honda Houston responded

Hi Leah, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Daryl Waterwall General Manager Gillman Honda Houston (713) 776-4800 feedback@gillmanauto.com

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