Gillman Honda Houston

I went to Gillman to buy a new car. My car needed a new engine and repairing it was not an option. Needless to say I was very frustrated when I went into the dealership. Sid was a great salesman. He ans engine and repairing it was not an option. Needless to say I was very frustrated when I went into the dealership. Sid was a great salesman. He answered all my questions, he paid attention to my daughters who did not want to be there, and answered my wife's questions. Sid was very attentive and he helps us every step of the way. Sid gave us great customer service. I would recommend him to my friends who need a new car. More

The internet price we received from Consumer Reports build and buy was competitive and Gilman honored it. Kit was very helpful and polite as was Benzi the accessory rep. And they worked to provide appro build and buy was competitive and Gilman honored it. Kit was very helpful and polite as was Benzi the accessory rep. And they worked to provide appropriate pricing for additional accessories. More

Raymond was very polite and professional with the handling of my purchase of my new Honda. Gillman has an excellent employee whom seemed dedicated and was very efficient working with me on this purc handling of my purchase of my new Honda. Gillman has an excellent employee whom seemed dedicated and was very efficient working with me on this purchase. I have to give Raymon an excellent Rating. Austin Ferguson More

We agreed via internet regarding the car and its price and then that was honored when I went to the dealership, in that both the car stipulated was available and there was no further haggling about the pr and then that was honored when I went to the dealership, in that both the car stipulated was available and there was no further haggling about the price, we just test drove the car and completed the papework. More

Dear Gillman HONDA: It is rare when you can really say Dear Gillman HONDA: It is rare when you can really say someone had a pleasant experience while buying a new car, traditionally it is a tedious, stres Dear Gillman HONDA: It is rare when you can really say someone had a pleasant experience while buying a new car, traditionally it is a tedious, stressful ordeal akin to having teeth pulled. But this time I can honestly say I am happy with my car, and the buying process. The salesperson Siddiqui was very patient and helpful from the very first moment, and little by little I let my guard down and just let him do his job..I didn't have any long waits, arguments or unpleasant surprises. I am positive I would buy another car and/or recomment Gillman and Mr Siddiqui to anyone looking for a new car, Siddiqui is not only knowledgeable, but respectful and easy to talk to, he will go out of his way to help the customer and make them feel at ease. As far as management I dealt with MR Ghazi and MR Peasley whom were both extremely helpful and friendly, I ended up spending a little more than I had planned, but didn't mind it too much because of the people at Gillman. I have bought many cars in my lifetime, who knows 15-20 just like anayone my age but this is one of the few times if not the only one, I didn't suffer spending money. E. T. Keep up the good work, Gillman Honda!!! More

The open arms that was provided when I walked in by Lawrence Luat Le was comforting. He wasn't looking not only to make a sale, but looking to help me however he could, which was a big factor in me buy Lawrence Luat Le was comforting. He wasn't looking not only to make a sale, but looking to help me however he could, which was a big factor in me buying the vehicle. More

I can't express how wonderful Lawrence was. I came in with a very difficult situation. He was patient with me, overly patient. He listened and worked really hard to get my deal going. He was understandin with a very difficult situation. He was patient with me, overly patient. He listened and worked really hard to get my deal going. He was understanding and I felt bad that once the deal hit Finance. Lawrence's manager, Marcus (I think that was his name) had him running back and forth and making things really difficult for me. Can I put down this? Can I get my husband to co-sign? Asking questions, assuming there was a reason behind me not wanting to add my husband. I am 30 already and wanted my own car finally. Lawrence didn't question, just understood and respected it, wanted to get the deal going, end of story. I understand you try to make the most money off of a sale but I think I was overly frustrated and even Lawrence was. Lawrence and I were told the deal could not happen but when Moe in Finance found out he told Lawrence that was not true and of course the deal I wanted initially worked out. I nearly walked. I did walk actually but came back to talk to Lawrence again, I am glad I did. If the process went from Lawrence to Moe it would have been the smoothest experience ever. I am not going to let one person ruin the name though-Honda was a great place to purchase my 1st car from! I will go back as soon as I am ready for a new car back to Lawrence. He was so helpful and so patient and didn't question my silly requests. I am grateful to Moe for being honest and helpful, the two really earned my respect and any idea I had about car dealerships and I will recommend them in the future. Crystal M. More

I have bought several cars in the past, but this is the first time that the process went so smoothly - very low stress, no hassle, no pressure and excellent customer service & attention. Both Abdel and Emi first time that the process went so smoothly - very low stress, no hassle, no pressure and excellent customer service & attention. Both Abdel and Emilio made the whole process so easy. My wife and I are definitely coming back. I have already picked out the next car I am going to buy (Pilot), and when the time comes, Abdel will be getting a call from us. Gillman is now our dealer for life! EXCELLENT PEOPLE TO WORK WITH! We felt like we were part of the Gillman family. I greatly appreciate all of their efforts in getting us set up with a new car for our oldest son. We have two more to go...guess where we're going to buy theirs - Gillman. I don't know what you're paying those guys, but with the excellent work they do, I hope it's enough to keep them working there for a long time. More

My original post is below, however, I am amending my review due to the excellent follow up service I received from Kelly Goldsberry at Gilman Service. Ms. Goldsberry contacted me after my original revie review due to the excellent follow up service I received from Kelly Goldsberry at Gilman Service. Ms. Goldsberry contacted me after my original review was posted. She took the time to pull my record and advised me which motor mount was replaced and provided pertinent part information. She went above and beyond to render genuine, professional, service. My wife bought a new 2001 Accord. She insisted on dealer service for >8 years. We had motor mounts replaced after 7 years. I'm now told by another mechanic the motor mounts look to be factory original and need to be replaced. When I contacted Gilman, I was told, they'd have pull records but they didn't think they could 'help' me because they only keep records for 2 years. When I wasn't contacted back, I called again. The second joker told me 'If you check your recipt you'd see the warantee is only for 1year.' More

From the minutes I entered the door, I was greeted, and received immediate attention from Mr. Ghazi and Mr. Banigo. The process of getting my new car went smooth, and hassle free. Then, when I met with M received immediate attention from Mr. Ghazi and Mr. Banigo. The process of getting my new car went smooth, and hassle free. Then, when I met with Mr. Zamir, Finance Manager, he went through all the documents that I needed to sign and answered all my questions. Top Rated dealer and personnel. More