Gillman Honda Houston

Car shopping alone as a single young woman, I was mentally prepared to stand up for myself, in case any salesman should try fast-talking me into a car that was not in my best interest. This preparati mentally prepared to stand up for myself, in case any salesman should try fast-talking me into a car that was not in my best interest. This preparation was completely warranted based on my experience at Gillman. More than once I was encouraged to consider a vehicle (Fit) which in my opinion was worlds apart from what I expressed interest in buying (Civic Coupe). The value of my trade-in was low balled (based on KBB value as well as current Car Max appraisals). I was pressured to agree on a price before I could be informed what interest rate I would qualify for. Even before sitting down to deal, the salesperson seemed bored and somewhat annoyed to walk around the dealership to show me the specific model I asked about. When I found the selection of cars on hand to be insufficient, it was suggested that I place a $500 deposit allowing the dealership to locate a more suitable vehicle. I understand that the salesmen may not be in control of what inventory they have on a given day. However, I resented being shown colors, styles, even models I had no interest in, rather than being given a straight answer: "We don't have what you're looking for." I was also irritated to be given the line "We would never pressure you into a car that you don't want to buy" followed immediately by a barrage of questions making it difficult for me to get up and walk away from the table. Although their manners were passable and their lines industry standard I'm sure, I was unimpressed and uncomfortable with the sales staff at Gillman Honda. More

You have the most wonderful friendly people in your dealership I have known. Everyone was so nice. It was great experience for us. May God bless each one of you and your families ! dealership I have known. Everyone was so nice. It was great experience for us. May God bless each one of you and your families ! More

I do not like buying a car but ya'll made buying a car very easy. I will recommend the dealership to everybody. Thanks for all the help! very easy. I will recommend the dealership to everybody. Thanks for all the help! More

DONALD LOVETT WAS A GREAT SALES CONSULTANT - QUITE DIFFERENT FROM OTHERS I HAVE DEALT WITH IN THE PAST - SOME ARE OFF-PUTTING FROM THE OUTSET. HE WAS VERY KNOWLEDGEABLE ABOUT THE DIFFERENT MODELS AND DIFFERENT FROM OTHERS I HAVE DEALT WITH IN THE PAST - SOME ARE OFF-PUTTING FROM THE OUTSET. HE WAS VERY KNOWLEDGEABLE ABOUT THE DIFFERENT MODELS AND DID NOT PUSH. WE WERE FROM OUT OF STATE AND HAD A GREAT CULINARY EXPERIENCE IN HOUSTON THANKS TO HIS DIRECTION ON DINING LOCATIONS. More

Thanks for making the experience a good one for a first time car buyer. I really liked the non-pressure atmosphere with Don Lovett and the manager. time car buyer. I really liked the non-pressure atmosphere with Don Lovett and the manager. More

The two employees, Moe and Ray, that I worked with at Gillman Honda were wonderful. They were informative, helpful, and efficient. I highly recommend them. Gillman Honda were wonderful. They were informative, helpful, and efficient. I highly recommend them. More

The service was great and the price was reasonable in current sale situations. Raymond was very nice and helpful. And I will recommend him to my friends. current sale situations. Raymond was very nice and helpful. And I will recommend him to my friends. More

My overall experience was excellent. I was given immediate attention and all my questions were answered. I felt comfortable talking with Raymond about the potential purchase. Most important - at no immediate attention and all my questions were answered. I felt comfortable talking with Raymond about the potential purchase. Most important - at no time did I feel I was under a pressure sales situation. More

I am very satisfied with this purchase. I would like to thank Raymond for his outstanding and professional service! He is an excellent salesman, friendly, knowledgable, and patient. I would come back to hi thank Raymond for his outstanding and professional service! He is an excellent salesman, friendly, knowledgable, and patient. I would come back to him again! More

So far, I have had great interaction with the Service Manager Kimberly, and Chris Merchant when it comes to body work. They have gone the extra mile needed to make sure my car is taken care of in a tim Manager Kimberly, and Chris Merchant when it comes to body work. They have gone the extra mile needed to make sure my car is taken care of in a timely and professional manner. I also extend kudos to the service staff. They have been very helpful from the moment I drive up till the time I leave. This is the first dealership where I've always made it a point to take my car for service, other than the occasional oil change and of course getting gas. More