Gillman Honda Houston

I brought my car to the dealer for the first time because I had some issues wit the seat belt. First off the first guy that helped me looked like he didn't want to be there and was getting his anger towards I had some issues wit the seat belt. First off the first guy that helped me looked like he didn't want to be there and was getting his anger towards me saying y did I bring the car to this dealer, i was like cus I bought it from here. So next up come this other guy (Asian) and tell me that they had to charge me $107 to diagnose the problem because my alarm was tampered wit, in other words saying I put I aftermarket alarm, which I didn't.( they thought I did cus in my key chain I had my garage remote to open it). Last thing that ticked me off was when they said we are not gonna wash your car. First of all I wasn't expecting one or wanted one. When everything was done and over(I didn't pay the 107 cus they didn't took the time to look that I hadn't a extended warranty) he had the nerves to tell me that gillman was gonna call me and ask for a customer survey and to make sure I give them all 5 stars? I laughed. WORST CUSTOMER SERVICE EVER. FIRST AND LAST TIME PURCHANSING A VEHICLE FROM THEM! More

We are very Happy with the service of Raymond Yu Kim Man. He is always very responsive, friendly and Honest. We have enjoyed the whole process of this transaction with him. We are happy with the Finance He is always very responsive, friendly and Honest. We have enjoyed the whole process of this transaction with him. We are happy with the Finance Manager Asim Zamir, he is very friendly and explained us all the process. We will definitely recommend this dealership to my friends and relatives. More

overall the experience is good. Moon was very cooperative, helpful, focused and always to the point. I also liked his behavior and attitude. In future I will be more than happy to work with him. cooperative, helpful, focused and always to the point. I also liked his behavior and attitude. In future I will be more than happy to work with him. More

I was involved in a car accident and needed to replace my totaled vehicle. I visited 7 or 8 dealers in the past couple of weeks and test-drove as many brands of SUVs. At first Honda was not my top choice, totaled vehicle. I visited 7 or 8 dealers in the past couple of weeks and test-drove as many brands of SUVs. At first Honda was not my top choice, but "Sid" and Hong got my business with their superior service. The test-drive experience was easy and effective - minimal paper work, friendly introduction of the vehicle and a heads-up of the whole purchase process. Sid called me a few times during my searching stage with availability information and not just asking me to return calls. When I decided to go to negotiate price in about 2 weeks after my first test drive, he and Hong greeted me with the same warmness as my first visit. They helped me get the best price and also did a great job communicating with me when my car was on the way to the dealer. In short, they made my buying experience a better than expected one, and I can tell they are treating their other customers the same way. Thanks again, Sid and Hong. More

Adrian Loskot was the salesperson that I worked with Adrian Loskot was the salesperson that I worked with while making the purchase. Adrian is a great guy and a very good salesperson. Adrian was k Adrian Loskot was the salesperson that I worked with while making the purchase. Adrian is a great guy and a very good salesperson. Adrian was kind, polite and very helpful during the whole process. Adrian was not pushy at all and showed the vehicle in great detail answering any questions we had about the highlander we were buying. It was a pleasure meeting Adrian. Myself and my wife were very tired after the drive to the dealership and Adrian made us feel welcome and comfortable during our time there. Adrian is the kind of salesman that you want to deal with when buying a vehicle. Thanks & May God Bless. More

Our Sales fleet manager was Robert Doolittle. I do not have words to describe how great Robert was. Extremely knowledgeable about his work, very professional, very friendly, very courteous, listened to ou have words to describe how great Robert was. Extremely knowledgeable about his work, very professional, very friendly, very courteous, listened to our needs and wants, worked very hard to please us and he most certainly did. A real pro, great salesperson, excellent attitude. Honda needs more prople like Robert. You can call me any time at 713-772-4310 to discuss more details. Very pleased with the deal we made. More

I was very pleased with the quality of your service and price. Very frendly and had knowdge of cars. The car is great. I would recommend this sales represenative to other buyers. price. Very frendly and had knowdge of cars. The car is great. I would recommend this sales represenative to other buyers. More

I had a 2004 Hoda Odyessy that I bought from them brand new. I had multiple electical issues too many to even list, they misdiagnosed multiple issues, charged me $800 to replace my starter but the last str new. I had multiple electical issues too many to even list, they misdiagnosed multiple issues, charged me $800 to replace my starter but the last straw was when the transmission went out not once, but twice. They replaced it the first time under the extended warranty at 45,000 miles, then it went out again 4 years later with 99000 miles. I explained that I thought Honda was a repiltable company that would stand behind there product...I sure was mistaken. There only rebutle was to offer to replace the transmission for just 2450 since I was such a good customer. If you were a bad customer if there is such a thing they want 6K even thogh the mini van is only worth 6K with a good transmission. After researching to see if other people have experienced similar issues I found out that Honda lost a class action law suit for 90 million already due to selling faulty transmissions. Apparently they didn't learn there lesson. I found 100's of owners that have or had my particualr year have experienced the exact same problems. The original transmission they sold for my year model is faulty and they never even changed the design flaw, so the one they replaced it with and wanted to replace it with again are also faulty. I will never ever but another Honda again and I also plan on taking legal action against them. Do yourself a favor and don't buy a Honda. More

Zhao was excellent to deal with. When we got to the dealership everything was the same that we were quoted over the phone. Zhao's honesty makes him a great representative for Gillman and we will surel dealership everything was the same that we were quoted over the phone. Zhao's honesty makes him a great representative for Gillman and we will surely send more client's his way. Thanks for the top notch experience and we look forward to doing business with the dealership in the future. More

Donald was extremly heplful, friendly and knowledgable. He clearly explained everything and answered all the questions we had about the car. He helped us step-by-step through the buying process. We thank D He clearly explained everything and answered all the questions we had about the car. He helped us step-by-step through the buying process. We thank Donald and the Gillman family. More