Gillman Honda Houston

They were really good about trying to get me approved with my poor credit I just couldn't get approved but they took their time to try everything they could and even showed me prices in my price range I with my poor credit I just couldn't get approved but they took their time to try everything they could and even showed me prices in my price range I definitely suggest going there and I will definitely be going back as soon as I can afford a bigger down payment More

My wife and I were looking seriously at buying a used 2017 Suburban, and the same day we had planned on this, the vehicle experienced some pretty catastrophic engine failure. Our Salesman was upfront and 2017 Suburban, and the same day we had planned on this, the vehicle experienced some pretty catastrophic engine failure. Our Salesman was upfront and honest with us, and still arranged for us to see the Suburban so we could at least experience the interior and lay eyes on it for ourselves. Everyone was kind and accommodating to us. I'm definitely going to keep an eye on their inventory from now on. More

Second time I’ve come here for an express oil change and it’s anything but express. You WILL wait 2 hours minimum no matter how many cars are there. The service counter makes you feel like you are disturbin it’s anything but express. You WILL wait 2 hours minimum no matter how many cars are there. The service counter makes you feel like you are disturbing them. I felt like I had a done something wrong by asking for an oil change. I paid to have this service for my Honda, but I’m starting to regret it. What happened to those friendly guys greeting you at the front entrance when they think you’re buying a car? Oh well, guess that was just business. More

Gillman Honda Service is very unprofessional. I recently took my car in for a tune up it stayed in the parking lot for over a week. I called almost every day with no answer from the Service Advis I recently took my car in for a tune up it stayed in the parking lot for over a week. I called almost every day with no answer from the Service Advisor Kevin. This place needs to be closed down how do you run a business in this matter. More

Horrible experience. I was set to purchase a Civic SI from another dealership. The salesman Pablo from Gillman promised me he would get me the car drive out under 40k. I I was set to purchase a Civic SI from another dealership. The salesman Pablo from Gillman promised me he would get me the car drive out under 40k. I told him I had a deal in the works for just that. He said they would give me a sweet deal. Convinced me to drive out of my way after work for this “deal”. I get there and the first offer is 41k+. xxx! We haggled, but at this point I was just pissed. I walked and lost my deal at the other dealership because I didn’t put money on the deal. So yeah, both Gillman Hondas I went to were shady. Be careful with these guys. More

AVOID this place like the plague. I read the reviews and still decided to go. What a mistake - do yourself a favor and find another dealership! The short story is, I flew in from C I read the reviews and still decided to go. What a mistake - do yourself a favor and find another dealership! The short story is, I flew in from California, I drove over two hours to make it to an appointment at Noon and I arrived at 12:06 PM. That morning, I received several texts and a confirmation of the appointment. I was advised that the vehicle was moved to the front and was ready for me to test drive. The salesperson warmly greeted me, took my information, disappeared and returned with the sales manager. We all know, this is the moment it's about to get weird. He starts making excuses, meow, meow, meow...bottom line is the car isn't drivable. Are you flippin' kidding? Nobody called to tell me that? I gave this place a shot because it was THE car I wanted at the right price, and I trust the Honda brand. This place does not exemplify HONDA as a brand. Don't let the name fool you. Do yourself a favor and AVOID, AVOID, AVOID. More

My Honda Pilot 2016 AC was not cooling. Took to Gillman Honda Houston. After a day, the service consultant Carlos Pineta called me and said Compressor and Condenser need to be changed and i Took to Gillman Honda Houston. After a day, the service consultant Carlos Pineta called me and said Compressor and Condenser need to be changed and it would cost $3400. When I told him I will fix my AC in another shop as you are expensive, he ask me to pay $2700 and then when I told no, he changed to $2250. After 5 days, they "fixed" my AC. Drove 1 day and noticed that AC is not cooling again. Took back to the Gillman. Afer 2 days, he told me AC hose is leaking, and he asked for $1000 to fix, and this is not covered by previous service warranty. In total, my car was in the shop sitting for 10 days with 2 AC repairs costing me about $3000. More

Friendly, courteous and professional staff. We liked the vehicle we test drove on our initial visit, bit could not agree on the price. But after a follow-up phone call the next day with, and i We liked the vehicle we test drove on our initial visit, bit could not agree on the price. But after a follow-up phone call the next day with, and initiated by, the General Manager, we were able to agree on a mutually acceptable deal and purchased the vehicle. More