Gillman Honda Houston

Thank you so much for sending this survey to me. I just could not be happier with the experience that I had at your dealership! Both Marisa and Kimberly did a fantastic job. When I arrived at the dealershi could not be happier with the experience that I had at your dealership! Both Marisa and Kimberly did a fantastic job. When I arrived at the dealership, I told Marisa that I had an old car (1999 Intrepid with 190,000 miles) that was not running, that I was credit challenged and had very little money for a down payment. I told her that I was looking for a pre-owned Civic. She kindly smiled at me and said "Please have a seat. I think we can help you and I have a car in mind for you." Then she went to work. In no time at all, she had a deal put together that was just perfect for me! It was for a much better car than I ever thought I would possibly get and I also got about twice as much as I was expecting for my trade in. And, the monthly payment was affordable. What person in my position wouldn't like that? Maria handed me off to Kimberly in the Finance Department, who also did a great job and had my paperwork ready in no time. She did a very through job of explaining what it all was for, including the terms of my loan and optional coverage that I could purchase. Then Marisa took me outside, put the temporary tag on the car and gave me the keys and I was on my way. What a great experience! Congratulations to Gillman Honda on having two stellar employees. I plan on telling everyone that asks about my new car about my car buying experience and referring as many buyers as I can to Marisa and Kimberly. Thank you again so much and I'm looking forward to many happy miles in my Honda Civic. More

I hope the information that you gave to the customer in the future about the Motor Vehicle Retail Installment sales contract(Finance) would be easy for a buyer to read and understand. Thanks. Jaime the future about the Motor Vehicle Retail Installment sales contract(Finance) would be easy for a buyer to read and understand. Thanks. Jaime R. Ella More

It was a very pleasant buying experience. No hassle and no undue pressure at all. Questions are answered right back in a forthright manner and we went out the dealership riding the vehicle with the make an no undue pressure at all. Questions are answered right back in a forthright manner and we went out the dealership riding the vehicle with the make and color that we want. David Man is the best! He worked with us to get to a price that is acceptable to us; also treated us good and took care of us really well. Lijo Varghese did well too, he is nice and guide us through the process from start to end. We will definitely recommend them to our friends and come back to them if we need another car. More

Abdel responded to an Internet inquiry we made and immediately quoted a price that was far better than any we had received previously. His price included all of the aspects of the car; he didn't omit immediately quoted a price that was far better than any we had received previously. His price included all of the aspects of the car; he didn't omit any dealer extras like window tint or glass etching that always cause the price to go up. His price was what we paid, and it was very fair. This was by far the best car buying experience I have had in my life so far, and I would highly recommend Abdel-Illah Chair to anyone interested in a new Honda vehicle. More

I have to tell you that this was easily the most pleasant car buying experience of my life. Starting with the initial contact with Moon online it was clear that he was someone who was most interested in sat car buying experience of my life. Starting with the initial contact with Moon online it was clear that he was someone who was most interested in satisfying his customer. Once at the dealership, we met with Abdel because Moon had several customers at once. Abdel was so very respectful, kind, and patient. We could both tell that it was as important to him that we leave in the new Ridgeline as it was to us. After the sale was complete, Abdel spent a great deal of time going over the features of the truck and answering questions. I will recommend Abdel to everyone who will listen as we both genuinely like him and appreciate his time and attention. More

Buying from Gillman Honda was the best experience ever. We drove all the way from Austin just to buy a car from Ed Cole. My husband and I went to two Honda dealerships in Austin and we were not impressed. We drove all the way from Austin just to buy a car from Ed Cole. My husband and I went to two Honda dealerships in Austin and we were not impressed. Working with Ed totally changed our experience and expectations of Honda. Moe Rafei worked with us on financing. He was professional and thorough. We are so happy that we bought our Pilot from your dealership. More

We will have a follow-up visit to fix a minor front end pull to the right while driving. The fleet manager is committed to this work and has been extremely helpful. pull to the right while driving. The fleet manager is committed to this work and has been extremely helpful. More

Raymond is extremely helpful to show me the car and explain all the detail to me about the new Accord model. He is very courteous and I would highly recommend to my friend to buy new car from him i explain all the detail to me about the new Accord model. He is very courteous and I would highly recommend to my friend to buy new car from him in the future. More

Called dealer to ask about inventory before driving down to dealer. Dealer mis-stated inventory available switching for more expensive trim line then showing us a car with 1100 miles on it with multiple scr to dealer. Dealer mis-stated inventory available switching for more expensive trim line then showing us a car with 1100 miles on it with multiple scratches and dirty interior, saying it was "new". When we finally found a car we wanted, dealer was unable to match competitors offer. This took almost 3 hours, with lots of waiting for answers. Typical salesmanship where they bait and switch and then try to wear you down. DO NOT go to GILLMAN Honda. More

Looking for the right car at the right price with the right options.These three men knew thier job scope and answed all my questions to my satisfaction.In my search for sevice ,I find this a rare trait.T right options.These three men knew thier job scope and answed all my questions to my satisfaction.In my search for sevice ,I find this a rare trait.Thanks to all of you at Gillman Honda for a rewarding purchase. More