Gillman Honda Houston
Houston, TX
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Jimmy Vu, sales person, is the reason that I gave this dealership the high rating. He is very peronsonable, and he did his very best to do everything that he could to make his customer happy and satisfied dealership the high rating. He is very peronsonable, and he did his very best to do everything that he could to make his customer happy and satisfied. He was not "pushy." He helped me with small details like calling my inusurance company to help me get my new Honda Pilot added to my insurance policy. He spent a lot of time showing me all of the features of the car. He was honest and truthful. If I had someone going to this dealership to look at a car, I would tell them to wait until he/she could have Jimmy Vu help him/her. More
I've been in need of a car asap, i've visited many Honda dealership earlier that day, last stop was Gillman honda, where i ran into Raymond, he understand the need & want and we got it done, i couldn't been dealership earlier that day, last stop was Gillman honda, where i ran into Raymond, he understand the need & want and we got it done, i couldn't been any happier. More
Gillman and Adrian have set the bar where most dealers will fall short. We were very impressed with our dealings here.Our next car purchase will start and most likely end at Gillman Kudo's!!!!!!! will fall short. We were very impressed with our dealings here.Our next car purchase will start and most likely end at Gillman Kudo's!!!!!!! More
My daughter and I have dealt with at least six other Honda dealers in the Houston area and none of them matched the professionalism and courtesy exhibited by Mr. Chair and Mr. Rafiei. My family and clie Honda dealers in the Houston area and none of them matched the professionalism and courtesy exhibited by Mr. Chair and Mr. Rafiei. My family and clients will certainly do business again with Gillman dealers because of these gentlemen. More
Great group of salespeople. Have used Gillman for years and find they offer the best prices. The service department is great to work with and i still bring in my vehicle for maintenance. and find they offer the best prices. The service department is great to work with and i still bring in my vehicle for maintenance. More
ADDITIONAL FEES CHARGED! When first inquiring about the vehicle, I asked if "back end" fees would be charged in addition to the listing price of the vehicle. I was told "no." When the purchase order was wr vehicle, I asked if "back end" fees would be charged in addition to the listing price of the vehicle. I was told "no." When the purchase order was written up, there were over $500 in extra fees tacked onto the price. The dealer did omit one for "interior paint" at $299 but I was stuck paying the rest of them. Additionally some scratches to the paint were not disclosed; also I was not told that there was some missing interior trim and no keyless entry fob (this cost me another $220.) I did not expect to see this on a 34,000 mile vehicle. Overall we are happy with the vehicle, but I might have gone with another dealer had I known I would really be paying a few hundred dollars more for this one. More
I had an excellent experience with Lijo Varghese at Gillman Honda. He was straightforward in his dealings with me and got me exactly the car I wanted for the right price without any hassles. It was the Gillman Honda. He was straightforward in his dealings with me and got me exactly the car I wanted for the right price without any hassles. It was the best car-buying experience I have ever had. More
Raymond has been great. He spent the time to show me all the features of the Ridgeline I've purchased. He was patient with all my questions. He gave me a good price. I will refer him to my friends who wa the features of the Ridgeline I've purchased. He was patient with all my questions. He gave me a good price. I will refer him to my friends who want to purchase Honda vehicles. More
both were very personable, respectful and had all the knowledge about their respective work. Moon took extra effort to get us our van as early as possible and gave us an overview of the van. knowledge about their respective work. Moon took extra effort to get us our van as early as possible and gave us an overview of the van. More
The negotiation involved in buying a car is never a good experience. Nevertheless Hunter and Abdel were very respectful of my needs and understood my priorities in terms of pricing and options. I was sati experience. Nevertheless Hunter and Abdel were very respectful of my needs and understood my priorities in terms of pricing and options. I was satisfied with the price I got my car for, which I can't say was great, but wasn't bad either. Ultimately I felt it was fair for both parties. As suggestions for improvement, I would like to be able to get a quote for a car exactly as the Honda Website allows you to build (including accessories), and for customers to get a notion of what's available in inventory before going to the dealership. These were the two things that made my buying experience a 5 hour ordeal instead of a 1 hour test drive and signature of paperwork. Understand however that other dealerships are no different, and I had the same difficulty with others. More