Gillman Honda Houston

great attention to details of review of vehicle. very patient, very structured. convenient location. went over all paperwork with detail and patience. gave great demonstration of crv. very educated sales patient, very structured. convenient location. went over all paperwork with detail and patience. gave great demonstration of crv. very educated salesman More

Called USAA for a reference Honda Dealer. They gave me three contact names at three Houston Honda Dealers. I don't know how the other two were, because once I met Robert Doolittle at Gillman Honda Southwe three contact names at three Houston Honda Dealers. I don't know how the other two were, because once I met Robert Doolittle at Gillman Honda Southwest my wife and I bought a 2012 Honda Ridgeline RTL GPS System vehicle the same day. Robert is personable, polite and, most importantly, a very professional representative of this organization. He knew his product and his employer, and is very proud of both. He listened to me. He conveyed the complicated aspects of both the purchase process and the technical aspects of the vehicle with equal efficiency. I feel that I understood both. He received my highest compliments: I spent money with him and recommended him to my Family and Friends. I will be back when the need for a vehicle, accessories or service arises. More

The staff at Gillman was very friendly and not pushy. Ed Cole was by far a NUMBER 1 dealer when working a deal. Kudos Ed! Cole was by far a NUMBER 1 dealer when working a deal. Kudos Ed! More

My wife and I were looking for a new car in Sugar Land and were considering a Honda CRV. We found a large selection on the lot (at least 20!) to look at. We met with Najam Sid in Sales and were very imp and were considering a Honda CRV. We found a large selection on the lot (at least 20!) to look at. We met with Najam Sid in Sales and were very impressed with his friendly, facilitating, and no-pressure attitude. We ended up going with another vehicle but were very impressed with our experience overall and would have been happy completing our business there. I would recommend asking for "Sid" to others considering a vehicle at this dealership. NB we are not associated with this dealership. More

I had bought my previous civic hybrid from gillman and was rear ended over the week end and my car was totaled. Donald took his time and showed me all the new versions of the 2012 civic hybrid and was ver was rear ended over the week end and my car was totaled. Donald took his time and showed me all the new versions of the 2012 civic hybrid and was very informative as to how the new computerized dash board works etc. the finance guy awson (not sure of spelling) samir even told me to get the insurance company to verify the mileage on my 2008 honda civic and is going to have gillman write me a check for the unused portion of the extended warranty I had on that civic. that saved me over $500 and i didn't even know u could do that. now that's what i call a dealership that cares about it's customers! More

My salesman was Donald Lovett. I had been car shopping all day long. When I decided to return to Gilman to purchase the 2012 Honda Pilot it was pretty late that evening. No one rushed me or made it seem all day long. When I decided to return to Gilman to purchase the 2012 Honda Pilot it was pretty late that evening. No one rushed me or made it seem it was as late as it was. Donald was very courteous and patient when it came to explaining details to me. He was very informative about the car I purchased and made sure I was comfortable with the vehicle before I drove it off the lot. I would highly recommend Donald Lovett to be your salesman. More

I came to Honda last year and was unable to get financed,I asked the sales man Donald Lovett if he would call me in a couple of months and he did. He was very curteous both times I came to the deal financed,I asked the sales man Donald Lovett if he would call me in a couple of months and he did. He was very curteous both times I came to the dealership.Donald did not make me feel rushed he was very plesant and very informative about the car we purchased. My husband was so impressed with his service we are coming back to purchase another vehicle. I would absolutly reccommend Donald lovett to my family and friends. If you are looking for a slaesman to help you he is your man.......not to mention he is a big animal lover like myself........thank you Mrs. Mireles More

I was at the shop to repair my SRS light that was on, Jim take time to explain to me what covered under warranty and my possible cost if is not cover under warranty. Apart from good service he is friendly. take time to explain to me what covered under warranty and my possible cost if is not cover under warranty. Apart from good service he is friendly. Thank you Jim. More

I bought a Toyota Corolla 09 from this dealer on March 2011 and they showed me clean CarFax and now I tried to trade in the car with new one but the new dealer didn't want to take the car because it has a 2011 and they showed me clean CarFax and now I tried to trade in the car with new one but the new dealer didn't want to take the car because it has accedent and it's listed on carFax and he showed me the REAL carfax .. after I called the Sales manager to tell him about my story and I asked him what he is going to do about it his answer was "NOTHING" and he hang-up on me, he was so rude and i'm wrighting this because I don't want anyone to be cheated by HONDA GILLMAN like what happened with me. More

Great experience with this dealership. I dealt with a few Houston area Honda dealerships prior to Gillman Southwest. Several of the others were very good about online pricing, but provided outrageous pricin Houston area Honda dealerships prior to Gillman Southwest. Several of the others were very good about online pricing, but provided outrageous pricing when I arrived at dealership (Katy Honda). I became so fed up with Houston area dealers I started talking to folks up in Ft. Worth/Dallas. I even got the bait and switch over email, it was amazing. However, I started emailing Ed Cole at Gillman, provided me with a great price and good information via email. I asked a lot of questions over email to make sure we were getting the right car for us and he was very responsive to each question, almost instantaneously. We finally went in to complete the deal, we received the same offer at the dealership as we did over email, no hassle. We even negotiated for better than email price. He spent the time to walk us through the car during delivery. At the end we were very happy with our 2012 Honda Pilot Touring,and very happy with Ed. More