Gillman Honda Houston
Houston, TX
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I will NEVER buy another vehicle from here ever again...These people are not honest in their dealings and have no concept of how to provide post-sales support... Their management team has no int again...These people are not honest in their dealings and have no concept of how to provide post-sales support... Their management team has no integrity and they get this from their GM...Please stay away from this dealership for your own protection and sanity. If you are unlucky enough to have purchased a car from them, don't let them sell u any additional financing bullsh*t...They will lie and tell you it's refundable when in fact, it is not...If they have given you a BS answer when you tried to cancel or they stall so that you passed the 60 days marked and can't cancel, or NOT fully refunded $$ owed to you, email me (quoc18@gmail.com) and I will include you as part of the class action suit. It is always unfortunate when car dealerships take advantage of people who can't defend themselves...I believe this effort will punish them SO SEVERLY that they will never engage in this type of practice going forward... God bless all those people who will speak up against crap like this... More
From the moment Sid met us at the curb, he provided us with first rate service. Our well being and satisfaction was of the utmost importance to Sid. Our contentment with the sale was always put first. Si with first rate service. Our well being and satisfaction was of the utmost importance to Sid. Our contentment with the sale was always put first. Sid was also very knowledgeable about the automobiles. Every question that was asked of him was answered very thoroughly. The test drive was also very enjoyable. Sid pointed out different features on the car and explained them in great detail. Sid told us from the beginning that he would take care of us and give us the best price he possibly could, and he did just that. Sid could possibly be the most friendly and competent salesman that I have ever encountered. I will recommend Gillman to my friends because of the wonderful experience I had with Sid. I love my new Honda Civic. More
everything was straight-forward and as expected. Staff was professional. Price was reasonable. I have nothing to complain about with regard to the sales process. was professional. Price was reasonable. I have nothing to complain about with regard to the sales process. More
Worst experience ever!! Beware if you are looking for used car or pre-owned car, this is not a dealership. However good you think the car might be. There are lot of other used car dealers in Houston to used car or pre-owned car, this is not a dealership. However good you think the car might be. There are lot of other used car dealers in Houston to buy cars too. Manager doesn't know how to market and is rude. I do not recommend this dealer to any one at all!! More
From the moment I got into the dealership, I was taken care of. I usually don't like sales people as they attempt to throw things down my face, and offer me things that are ridiculous and not what I want. care of. I usually don't like sales people as they attempt to throw things down my face, and offer me things that are ridiculous and not what I want. This was not the case at this dealership. Hugo was very nice to work with and didn't give me a hard time on anything. He knew what I wanted and gave me the attention and honesty I needed. I asked him several questions throughout the experience, and I could tell that he was a good and honest man. I also met the general manager of the store. He was polite and shared in my excitement with my wife and I about buying our first new car. I would recommend this dealership to many of my friends. Plus, just knowing that Honda makes good cars is a cherry on top. More
Sent out a letter telling me I would get over $15,000 for my car (my car is in excellent condition BTW). Drove down there and wasted 2 hours only to be told that they could not honor that...that they "sent" my car (my car is in excellent condition BTW). Drove down there and wasted 2 hours only to be told that they could not honor that...that they "sent" another retraction (which interestingly, I NEVER got! Bought this one there but will N E V E R buy another from Gillman! More
First time buying a new car and Ed Cole at Gillmans was a pleasure to work with. I hate the whole car buying experience but Ed made it easy for me to buy my new 2012 Honda Accord.Will definitely be buying fr pleasure to work with. I hate the whole car buying experience but Ed made it easy for me to buy my new 2012 Honda Accord.Will definitely be buying from them in the future. More
Muhammad was friendly and he went out of his way to make sure we find the car we were looking for. when he could not find the car on his yard, he search the incoming list. he found the one we wanted. he too sure we find the car we were looking for. when he could not find the car on his yard, he search the incoming list. he found the one we wanted. he took care of all the paperworks, he explained everything and ansewered all the questions. The service and price was so great that we are palnning to buy another one very soon. Thank you Muhammad zaal More
I gave the dealer full score for all the criterias I gave the dealer full score for all the criterias because the dealer deserved it. Both Mr. Siddiqui and Mr. Melgar were friendly and provided excel I gave the dealer full score for all the criterias because the dealer deserved it. Both Mr. Siddiqui and Mr. Melgar were friendly and provided excellent customer service, but it was Mr. Siddiqui who really made my visit at the dealer worthwhile. He gave me a great deal on a new 2012 Honda Accord and I just had a blast while we chatted about that undoubtely attractive car. Up until now the satisfaction I experienced at the dealership is still strong. More