Gillman Honda Houston

The sales representative, Mr. Najam Siddiqui, was friendly, courteous, and helpful during the selection of the car I was interested in, a Honda CR-V EX-L 2WD. The reason I rated the overall experien friendly, courteous, and helpful during the selection of the car I was interested in, a Honda CR-V EX-L 2WD. The reason I rated the overall experience as "OK" had to do with the process of negotiating a fair price for the car and the financing. In my case Gillman had already added "extras" to the car I selected in the form of items like splash guards, a cargo tray, and wheel locks. I did not ask for the accessories as you can buy and install them on your own. But Gillman nonetheless added them and subsequently marked up the retail cost of the accessories to increase the overall cost of the vehicle. Moreover, they would not offer me the same vehicle without them. So, I was forced to negotiate with the Sales Manager (not Mr. Siddiqui who I was pleased with) about items I did not want at a price that was above the cost to purchase them. In my opinion such haggling is simply not necessary. Ultimately the Sales Manager agreed to lower the cost of the items added to the vehicle and also increase their offering price for my trade-in. Once we agreed on a final price including the trade-in, I then had to listen to the finance officer try to sell me numerous packages (extended warranties, service plans, gap insurance, etc.) that in my opinion were of little value and only increased the monthly payment. The financial officer then wanted to videotape me refusing these offers. I declined. The end result - it took over three hours to complete the purchase of a great vehicle when it should have taken half that amount of time. More

This dealership has the most customer friendly I have ever done business with bying cars over the pas 55 years. We were never pushed to by a car. Was given the time to show my wife all the cars and ex ever done business with bying cars over the pas 55 years. We were never pushed to by a car. Was given the time to show my wife all the cars and explane the difference. Never trying to push a sale. From the salesman to the finace department all were excellent is making a customer and lasting one. We drove 30 miles out of our way to this deralership and happy we did. thanks to all for making a new customer... Richard Terry Nancy (JianZhong Deng) More

I went in and test drove a preowned vehicle yesterday, March 19,2013 at your Gillman Honda location. After contemplating for a couple hours, I decided this was the car for me and called the salesperson I March 19,2013 at your Gillman Honda location. After contemplating for a couple hours, I decided this was the car for me and called the salesperson I was using-Kitt Kamya. We made a verbal agreement on price and set up an appointment to pick the car up today, March 20, 2013 at 11am. An hour later he called me and said he needed me to come in that evening and purchase it because another family was there to look at it. I informed him it is an hour drive and already 9pm and I wouldn't make it by closing. He then asked me to please scan the photo of my cashier's check and e-mail it to him so he could hold the car for me. Thankfully my bank is open 24 hours and I was able to get the check. I sent him an e-mail with the photo attached. He called and said he received the e-mail but just wasn't sure he could hold the car for me or not and to call him first thing in the morning. I called at 9am on March 20, 2013 (2 hours before I was scheduled to pick up my car) I got Kitt's answering machine so asked to speak to anyone in sales of preowned vehicles. Marissa answered and very snidely told me that she sold the car to a different family last night after all my paperwork had been sent to Kitt. I think this a terrible way to conduct business and it felt a lot like a bait and switch and I'm furious. More

My overall experience was a pleasant one at Gillman Honda. My salesman, Najam Sidiqee, was extremely nice, respectful and helpful. The finance manager that I dealt with was Kimberlee Williams. My overa Honda. My salesman, Najam Sidiqee, was extremely nice, respectful and helpful. The finance manager that I dealt with was Kimberlee Williams. My overall experience was good except for the financing department, who wanted to give me a 10% rate for 36 months. So I ended up going with JPM Chases' offer of 2.3%. I would recommend going to Gillman Honda and requesting to deal with Sidiqee. I would also advise getting a loan from somewhere else so you don't have to waste your time dealing with the financing team. More

Friendly sales person and manager. excellent service. Friendly sales person and manager. excellent service. They are very appreciate your business and very nicely. They will treat you like a family Friendly sales person and manager. excellent service. They are very appreciate your business and very nicely. They will treat you like a family members and friends. More

Mr Sid was very friendly and relieved the stress of purchasing a car. I will certainly recommend him. Thank you! From Daesha J. and Denise M. purchasing a car. I will certainly recommend him. Thank you! From Daesha J. and Denise M. More

John Miller helped me get the schedule mentainance done early in the morning, so I can be in and out on time.Glad to have the service. early in the morning, so I can be in and out on time.Glad to have the service. More

Sid treated us very professionally. He was cordial and had a lot of patience. He worked with us and liaised with the manager effectively during our transaction with price and feature negotiations. We we had a lot of patience. He worked with us and liaised with the manager effectively during our transaction with price and feature negotiations. We were very pleased with how we were treated. The price was good as well. We have purchased many cars in the past with many dealers and dealt with many sales people, but Sid has proven to be the best so far. We would also like to point out Saeed Nekkobar with whom we purchased my sisters Pilot a couple of years ago. He is also a very good salesperson. We would like to thank Sid for his customer service. Associates like him will always keep us coming back to Gillman Honda Houston. Thank you Bariq and Hina Jilani 2013 Honda Accord 1/20/2013 More

I just came in for an inspection. All employees were friendly, and accommodated to my needs. I was well taken care of by Paul. He answered promptly to all my questions and concerns, and even replaced my friendly, and accommodated to my needs. I was well taken care of by Paul. He answered promptly to all my questions and concerns, and even replaced my registration sticker on my window, along with the inspection sticker. Thanks! More

I had a 2006 Pilot and now have a 2011 Pilot, both were bought new from Gillman Honda. Mr. Potts has been the man I have gone to for all services on both cars because of his concern on any issues or quest bought new from Gillman Honda. Mr. Potts has been the man I have gone to for all services on both cars because of his concern on any issues or questions I had on these problems. I trust his judgement to the point that I wll not bring the car in unless he is working that day. If he is not sure of what could be the problem, he will immediately call in a mechanic who specializes in that area. He then has the mechanic to explain the situation to me. I trust Mr. Pott's judgement completely. More