Gillman Honda Houston

Best Car wash EVER!! I really appreciate the Customer Service at Gillman. I came in today for a wash. Just a wash. Chris in Service was right on time. He even helped c I really appreciate the Customer Service at Gillman. I came in today for a wash. Just a wash. Chris in Service was right on time. He even helped clean up the peanut spill in my car. That carwash at Gillman makes my CRV look new all over again. Thank you Chris and Thank You Gillman Honda. More

Jim Seamans did a great job! Jim Seamans provided exceptional service on my Honda Odyssey. I brought recommendations from another Honda service dealership and he honestly told me Jim Seamans provided exceptional service on my Honda Odyssey. I brought recommendations from another Honda service dealership and he honestly told me they didn't need to be done at this time (another dealership recommended a serpentine drive belt when I just had one less than 10,000 miles before). He always brings a good attitude, honesty and quality service to my auto repair. I would recommend him to anyone looking for a good experience at a dealership. More

Dont go with them. uys, don't buy used cars with them.. I recently bought the used car and my experience was very bad and I dont have any option to quit in middle of the uys, don't buy used cars with them.. I recently bought the used car and my experience was very bad and I dont have any option to quit in middle of the process as I already singed the paper work. I have seen the used car and did the test drive, i told sales person that there are some good signs of scratches and paint issue on the car. Sales person told that 'no problem, i will take care of them' and after I sign the paper and I asked him can you fix those issues you committed and I am surprised that sales person saying that 'we will not able to fix them and do anything with them'... This is the first time I am seeing such a core profession marketing sales person which behaves completely different before and after signing the papers Also i approached them with Internet price and in Internet nothing was mentioned extra on top of Internet price. After I decided to buy then sales person given the car price as Internet Price + added Service Fee (Service Fee means all lubricant oil changes on the car + they said Gillman will give life time engine warranty for that they will charge extra $998 on top of Internet price(this was not mentioned on the internet)...So i negotiated the final price as same as Internet price (i am hoping that my price will include life time engine warranty) and after signing he said i will NOT get any warranty as I declined that....But i have not declined and I have negotiated the final price which includes warranty...... Finally I realized that they simply add extra $998 and every customer negotiate and even after customer negotiate the price still they will get as the internet price what they offered ...customer simply loosing money and they are getting what they initially quoted ($0 on negotiation), so they completely cheated me on the price. One more catch on life time engine warranty on all used cars means you have to come to their service center and do all regular services and if you miss one service then this life time engine warranty will not work... My bad was i really not noticed some major issues on the car like windshield crack with temporary fix on it(I noticed when driving the car back to home) and some of the dashboard switches are very bad...Even I have not called and asked them on these issues because I don't think they will respond.... My friends, be cautions while talking/dealing with these guys... More

JIM SEAMANS ROCKS!!!! This has been THE BEST car service experience I have ever had. Jim Seamans took care of my car needs and I was treated like a princess. As a woman I d This has been THE BEST car service experience I have ever had. Jim Seamans took care of my car needs and I was treated like a princess. As a woman I don’t like going to the car service as I always think they would offer me an unnecessary costly repairs. But that was not the case here. Jim was extremely helpful, fast and professional and explained me everything in detail. I highly recommend him for the best service advisor reward (if that exists) :) More

Horrible experience Today I went to Gillman Honda Southwest first time ever in my life and will NEVER go again even if they pay me to visit them. My experience was horrib Today I went to Gillman Honda Southwest first time ever in my life and will NEVER go again even if they pay me to visit them. My experience was horrible. Lawrence manager of sales department. He is so arrogant and full of his ego. Through out our conversation, he was bragging about his "25" years of experience and how Gillman Honda is the biggest dealer. When I mentioned stopping by John Eagle Honda for price comparison as being straight forward and honest person. He totally refused to give me any price for 2015 Honda Accord Sport. How can you expect someone to buy anything without them knowing the price. I asked him to whether he ever purchased a pair of paints from a shopping mall without knowing a price for them. He said no. Then I asked him how can you expect me to buy a twenty seven thousand dollars of car without knowing the price. He got tipped off when I mentioned to him John Eagle Honda. He said John Eagle Honda were very small and low class dealer than Gillman Honda. He was rude, argumentative, unprofessional and mean. I DO NOT RECOMMEND ANYONE GO TO GILLMAN HONDA EVER!!!!! OR AT LEAST NOT TO DEAL WITH THE MANAGER LAWRENCE. Lawrence "the manager" full or his ego and arrogance should learn from his juniors sales associates. This is what happens sometimes to some people when their little job get to their head. This is what exactly took place. You are treated in Burger King better than they way how Gillman treated me. The sales consultant Mr. Reynaldo M. was excellent. Manager Lawrence should learn from rookie and honest sales consultant Reynaldo. Gillman Honda fire your sales manager you lost my business for sure and you will loose more business if you Lawrence keep on treating paying customers. More

They damaged my Car I went to Honda Gillman to get my car serviced and get an oil change. After the service was done, my Advisor informs me about a "Power Steering Rack L I went to Honda Gillman to get my car serviced and get an oil change. After the service was done, my Advisor informs me about a "Power Steering Rack Leak" which has been there for many months and will cost me around 1200$. I did not believe him and so to confirm this information I went to the mechanic who had checked my car before I bought it few months back. He confirmed that this is a recent leak and that there was no leak when I had actually bought the vehicle. Moreover, after my service at Gillman Honda my power steering has started making a noise every time I make a turn and this was NEVER there before. So I'm convinced something went wrong during my car service that has caused this Issue. To top it all, they do not respond when you inform them about what has happened. I would say, stay away! More

Jim Seamans Jim is the absolute best service advisor! I trust him implicitly! He has serviced my car for the last 5yrs and has always been great! Gillman Honda Jim is the absolute best service advisor! I trust him implicitly! He has serviced my car for the last 5yrs and has always been great! Gillman Honda and Jim have always stood behind their work and for that alone I'm greatful. I will buy more cars from them in the future!!! More

disrespecting customers I had the worst experience ever there. Too much disrespecting me and finally guess what ? their general manager was about to call cops on me. Cmon Rly I had the worst experience ever there. Too much disrespecting me and finally guess what ? their general manager was about to call cops on me. Cmon Rly? just because i wanted an appraisal for my car to give to my insurance. and the interesting thing is they did that while i was them customer for 3 4 years and bought my 3rd car from them. I was just shocked and I think this is so rude.... More

They Do NOT Honor Their Email Quotes The internet sales team at Gillman did not honor their email quote. I went in ready to purchase a vehicle for the price they had quoted me via email o The internet sales team at Gillman did not honor their email quote. I went in ready to purchase a vehicle for the price they had quoted me via email only to have a fast one pulled on me. I was very explicit in my email inquiry and confirming that all costs (including destination fees, TT&L and dealer accessories) were all included in my 'drive-out' price before making the drive to the dealership. They confirmed that their quote included all of the charges in writing, so I drove there only to have them tell me they couldn't honor the price and then have them try to start renegotiating pricing. They had the exact make and model in inventory I wanted, but I walked away because they did not honor the price they had provided me. There are good honest sales people out there and I won't give my business to a dealership that pull these dishonest stunts. Very disappointed in my experience with Gillman. More

Jim Seamans is excellent! I came in for a recall and I was blown away by the high quality of service I received from Jim Seamans Jr. He was very helpful and addressed all my co I came in for a recall and I was blown away by the high quality of service I received from Jim Seamans Jr. He was very helpful and addressed all my concerns. They conveniently gave me a shuttle ride to and from work. They were kind enough to even call me when they were at the front door. Their service is to be highly commended. More