Gillman Honda Houston

DON'T GO HERE TO GET YOUR AIRBAG REPLACED. DON'T SIGN ANYTHING, IF YOU DO YOU ARE THEIR PRISONER. They're not going to fix your airbag IF YOU SIGN, if you finally get a rental car it will be a DON'T SIGN ANYTHING, IF YOU DO YOU ARE THEIR PRISONER. They're not going to fix your airbag IF YOU SIGN, if you finally get a rental car it will be a little Chevy car while your expensive Honda sits in the garage: no GPS; no Toll Pass; no acceleration. . BECAUSE TO GET GET YOUR RENT CAR YOU SIGN A RELEASE, AND IF YOU DRIVE YOUR CAR AFTER THAT YOU CANNOT SUE. THEY WILL NEVER HURRY TO HELP YOU IF YOU SIGN. DON'T SIGN, DRIVE YOUR CAR AND THEY WILL FIND AN AIRBAG FOR YOU. ONCE YOU SIGN YOU ARE SCREWED. CHECK OTHER DEALERS FIRST, SOME OF THEM ARE ACTUALLY PROVIDING SERVICE AND AIRBAGS. More

Jim Seamans is great! I am so thankful for an honest person like Jim Seamans at Gillman Honda Southwest. He takes great care of his people and he is the reason I continue t I am so thankful for an honest person like Jim Seamans at Gillman Honda Southwest. He takes great care of his people and he is the reason I continue to visit this dealership for service. More

If you are going to be a snake , at least hide your venom Buying a used Acura , i work in sales ( not cars ) but know the game , bonus , commission structures , understand the nature of the beast , feed the f Buying a used Acura , i work in sales ( not cars ) but know the game , bonus , commission structures , understand the nature of the beast , feed the family , pay the mortgage. But if you are going to sell the extended warranty, be smart about it , dont hide the fees in between interest rates and above all ,dont smart talk your clientele or chant "f them" when they figure out your scam. Erick in Sales = Superb General Manager , who intervene the fiasco = Quote " Are you guys going to take this serious so i can get you a loan " . I didnt know we needed to be cursed at to be taken seriously. And the Rat Snake " Jabier " , which i always thought Javier with a V , one of the finance folks, first office to your left , One of the main reasons why Donald Trump is clinching the Republican Nomination. More

I just bought a 2012 Honda CRV EX Erick Villalta was my sales consultant. He really made me feel very valued as a person. Love my car. I think the manager Chris got me a great deal. Erick Villalta was my sales consultant. He really made me feel very valued as a person. Love my car. I think the manager Chris got me a great deal. Thanks Erick More

Need great auto repair service? Go to Jim Seamans Wow, I am super surprised to see some people don't like Gillman Honda. Clearly they haven't met Jim Seamans. Jim is extremely honest, extremely helpfu Wow, I am super surprised to see some people don't like Gillman Honda. Clearly they haven't met Jim Seamans. Jim is extremely honest, extremely helpful and very fair. I took my car to him because the AC wasn't working and I was having issues with the starter. Many dealerships would have used this as an excuse to pay for a new AC and a new starter. Not Jim. He identified the problems as a bad battery and a hose that was leaking Freon. He fixed it at a reasonable price and got me out very efficiently. More

gillman honda express service The service advisor was really rude and when I asked him about a 10 percent discount , he got mad, started yelling at me and made some kind of jokes The service advisor was really rude and when I asked him about a 10 percent discount , he got mad, started yelling at me and made some kind of jokes about me to his friends he didn't think i heard him . This is a bad place.been coming here for years and never got treated this way I will never go there. I know the service advisor name but I will not disclose his name online.Very bad experience More

Bad Customer Service My husband went to pick up the car plates for our new car yesterday and we figured they would put the plates on the car(since all other car dealership My husband went to pick up the car plates for our new car yesterday and we figured they would put the plates on the car(since all other car dealerships I know of do so) but they just gave him the plates and said he could put them on himself at home. Very disappointed in the customer service. They sure say "bring your car in when plates arrive and we will put them on for you". Due to this I'm beyond disappointed with Gillman Honda. You guys should hire better customer service oriented employees ???? More

Where To Begin We were looking to purchase a CR-V Touring SUV, and arrived at the showroom sometime around mid-day. There were several customers milling around, but We were looking to purchase a CR-V Touring SUV, and arrived at the showroom sometime around mid-day. There were several customers milling around, but no salespeople. We were advised that they were "in a meeting" but that someone would be with us shortly. About five minutes later, a young lady arrived and brought up an appropriate vehicle. We asked if it was equipped with navigation, to which she replied, "No, but we can add it." As it turned out, the feature is standard on the CR-V Touring, as is Homelink (garage door opener), which she also said was not on the vehicle. During the test drive, she had difficulty getting a couple of features to work, but we wrote all of it off to inexperience ... we've been there. When it came time to discuss money, she left us alone for quite some time, ostensibly to arrange for our trade-in to be appraised. She returned, stating that she had no idea how the shift lever worked (it's a 2014 Prius, and operates electronically), and it took her forever to get it over to the appraiser. When the initial offer finally arrived, our first inclination was to leave immediately ... full list price for the Honda (not to mention a bunch of add-ons, including $300 [Three Hundred Dollars!] to inflate the tires with nitrogen) Adding insult to injury our Prius came in at a whopping $5,000 under trade-in value. We've bought and sold dozens of automobiles over the years, and fully understand the "car game." But we immediately surmised that we'd be getting nowhere here, and requested the keys to the Prius, so that we could be on our way. A nearby colleague heard us, and tried to intervene on the young lady's behalf ... but despite his explanation for the lowball trade offer (emphasizing that Gillman is not a Toyota dealer, hybrids have decreased in value due to $2 gas, and that Honda was offering no incentives on the CR-V), our immediate objective remained to leave. In order to get one step closer to retrieving the keys to our own vehicle, we had to endure the sales manager's condescending canned spiel about how KBB, Edmunds and the other online sites don't take various factors into account. Still, there was no possibility of a deal here, so we once again asked to terminate the conversation and be gone. We had to walk the virtual length of the showroom, but they finally surrendered the fob. When asked where the car was parked, someone pointed to an area halfway across the parking lot ... and given that my wife was wearing a boot to correct an orthopedic condition, the least anyone could have done was to bring the vehicle closer. One salesperson actually came out to apologize. We had planned to take a look at the Subaru Forester at the Gillman dealership next door ... but given that it almost took an act of Congress to get our keys back, coupled with the rationalization as to why we'd be screwed out of $5,000 in addition to being charged top dollar for the CR-V, we decided to look elsewhere. It should have been simple ... we couldn't come to terms (hardly unusual for an automobile transaction), so we say thanks and exit. Not so at Gillman ... we literally had to raise our voices to let those folks know that we had no intention of doing business with them, and we'd like to have our transportation back. We're sympathetic to people trying to earn a living in such a cutthroat industry ... but before they come on the floor, they need to be trained. This might as well have been our salesperson's first day on the job. Incidentally, we did get full value for our trade (and not from a Toyota dealer), as well as a nice discount on our new SUV ... and there were no incentives either. Unless you have the patience of a saint, know little or nothing about buying a car, and are willing to overpay for your new ride, while being shafted on your trade-in's value, avoid this dealership at all costs. More

No honor Listed a price online and didn't honor it. Had an already qualified loan from Santander and they told me they have to apply to santander for themselve Listed a price online and didn't honor it. Had an already qualified loan from Santander and they told me they have to apply to santander for themselves only to charge a higher rate apr. crooks. Especially Taha. Stay away from them. More

RUN AWAY FROM THIS PLACE AS QUICK AS POSSIBLE !!! I Had a horrible experience at the dealership when looking for a used vehicle. I dealt with a very unprofessional sales person named James nyguen. The I Had a horrible experience at the dealership when looking for a used vehicle. I dealt with a very unprofessional sales person named James nyguen. The guy was rude lazy and disrespectful. To make a very long story short it took everything in me not to deck him in the face before I left. Go anywhere but Gillman Honda to buy a car. More