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Gillman Honda Houston

Houston, TX

3.1
571 Reviews

10595 W Sam Houston Parkway

Houston, TX

77099

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Showing 571 reviews

May 19, 2018

Dana Laperle - Service I recently bought a car with Gillman Honda through Dana Laperle. He was so helpful in making sure we got exactly what we wanted/needed. He even checke More

by HoustonFulshear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Laperle
April 23, 2018

Good Purchase I purchased my car Honda Accord here with a satisfy. After a negotiation and some issue with my paperwork, I got my car with a good deal for a brand n More

by Quy Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen
February 19, 2018

Terrible business practices and severe phone spam. Beware! I have so many bad things to say about this dealership. I will start by saying that soon after I left my info online so that I could receive a quote f More

by D. Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aatir and Joe. Plus one manager which I don't recall his name.
Feb 20, 2018 -

Gillman Honda Houston responded

Hello, Thank you for your feedback. I am disappointed that your experience didn't merit 5-stars. I would appreciate the chance to reach out to you and address your concerns. Please contact me at your earliest convenience to discuss further. Best regards, Feedback@gillmanauto.com (713) 776-4800 Daryl Waterwall

January 31, 2018

Fantastic! We got an honest no hassle bid for a new vehicle from Sal Ghazi. I found Mr. Ghazi to be quite thorough in communicating pricing details and features More

by windsurfertx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Ghazi
Feb 02, 2018 -

Gillman Honda Houston responded

Hello, Thank you so much for taking the time to write a review. We are thrilled to hear you had a honest and hassle-free experience. Sal will be very pleased to hear your kind words. We appreciate your loyalty and business. Come back and see us again.

September 24, 2017

Sold me a xxx and knew it! 2015 Honda Civic less than 30,000 miles. It had more wrong then right with it. Took to my mechanic and took car back! They knew this and sold me the c More

by Honest wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot name
Sep 25, 2017 -

Gillman Honda Houston responded

Hello, thank you for sharing your concerns with us. We regret to hear that you did not have the 5-star experience we strive to provide our guests with. If you could please contact me at your earliest convenience then I would like to address any of your concerns and figure out what went wrong. Thank you for sharing your experience and bringing this to my attention. I look forward to hearing from you. Best, Feedback@gillmanauto.com (713) 776-4800 Daryl Waterwall

September 08, 2017

Bad customer service, cheating This dealer is bad customer service. They try to cheat and void the warranty for my battery. I bring the orginal Honda battery which has 100 months li More

by Tinh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ralph Galvan
Sep 10, 2017 -

Gillman Honda Houston responded

Thank you for taking the time to bring us this feedback. We are concerned that you felt your experience with us was not up to our normal courteous, customer-oriented service. We strive to ensure reliable quality care to all our customers and to make certain they are fully taken care of. We are worried that you felt this was not the case for you. I'm Ralph Galvan's supervisor; please contact me so I can verify when your battery warranty is out and work on making things right. Best, Feedback@gillmanauto.com (713) 776-4800 Kelly Goldsberry

June 05, 2017

Cheating customer Today I went to do recall and oil change on my Honda Odyssey. They text there was no transmission fluid in the transmission at all. I went back to the More

by Ivan
Recommend Dealer
No
Employees Worked With
Asian man
May 23, 2017

The bait and switch kings Don't believe what the sticker says. I purchased a 2017 accord and told them I was fine and I would pay the sticker price. It was only when I got home More

by Jdfewox
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohamed Kormah
April 10, 2017

Terrible used car sales experience We had a terrible used car sales experience. Buyer beware! They tried to add some bogus fee on top of the advertised car price and they use aggressive More

by ME17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
February 09, 2017

Pleasant experience Salesperson was very easy to deal with and knowlegable about the New 2017 CR-V. Will go back when I am ready to pull trigger on purchase. More

by Bigtosh1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
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