Gillman Chrysler Jeep Dodge
Houston, TX
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A rating of "5" isn't good enough for the Staff at Gillman Jeep. On a scale of 1-10 they are all a "17". I have told anyone who will listen to me how outstanding everyone at Gillman was dur Staff at Gillman Jeep. On a scale of 1-10 they are all a "17". I have told anyone who will listen to me how outstanding everyone at Gillman was during my car buying experience. I walked in, was greeted and I explained what I wanted. The young lady said she would get the "expert" for me and when I came back to the lobby I had a circle of people waiting to greet me! I felt like "uh oh" here comes the tag team, but NOPE! They all said hi, greeted me, and introduced me to my own personal expert Harvey! Harvey and I hit it off immediately - yeah I know I was pleasantly surprised! Harvey didn't play any games with me - asked me what I wanted and took me right to the inventory of what I described. Didn't parade me around the lot and try and get me to get something other than exactly what I said I wanted. Harvey was definitely an expert on the Jeep Grand Cherokee because he showed me all of the changes since my last Grand Cherokee in 2008. He handed me the key and told me to drive it - and WOW did I drive it and LOVED it! I made a joke with Harvey when we got back (I was trading in my current vehicle) and said, "Ok, don't be one of those Sales People who holds my keys hostage until I purchase something from you!" He told me he would never do that - and made a point of leaving my keys on his desk close to me. During the time I was at the Dealership I kept waiting for the pressure, guilt, and persuasion to begin...and I am proud to say it never happened!!!! Harvey was by my side throughout the whole process, didn't bring other people over to pressure me and tell me what a great deal I was getting, and blah blah blah. I even remarked to Harvey how simple this whole process was and explained that buying a vehicle in South Florida is the most irritating experience of my life and how much I hate it...At Gillma I experienced the complete opposite - It's laid back, relaxing, and overall just a good vibe!!! Helps that Harvey let me park my new Jeep right outside his window - so I am sure I spaced out staring at it for a while!!! Don't think twice - go to Gillman and see for yourself just how amazing they are!!! Being in Hospitality for 17 years has made me critical of Customer Service and I gotta tell you - I would hire every single one of them in a heartbeat! Thanks Harvey, Raymond, and Alan...Ya'll Rock!!! More
Dealing with Art for the purchase of my new Jeep was wonderful. He was very helpful and answered all of the questions I had before purchase and after as well he made sure that I knew and understood wher wonderful. He was very helpful and answered all of the questions I had before purchase and after as well he made sure that I knew and understood where everything in my vehicle was. I would definitely recommend this dealship to someone in the karket to buy this brand of vehicle. More
I am very grateful for the time,attention and effort that the staff and especially my sales woman Laura Varela at Gillman Dodge used with me to make me feel very comfortable about my purchase. I would hope t the staff and especially my sales woman Laura Varela at Gillman Dodge used with me to make me feel very comfortable about my purchase. I would hope that all future car buyers could find a staff as eager to meet the needs of the consumer as they were with me. A+ experience! More
I e-mailed to inquire about a specific vehicle. Travis was quick to respond via phone call and update me on the vehicle. He urged me to come earlier than I originally intended as the vehicle would not las was quick to respond via phone call and update me on the vehicle. He urged me to come earlier than I originally intended as the vehicle would not last long. He was very helpful upon my arrival and worked with me to reach a deal. The transaction went smoothly and I was very pleased with the overall experience. More
Great and Friendly People. Javier was salesman and he worked with Sales Manager (Frank) to get us a great deal. Very Clean Atmosphere and very geared toward customer satisfaction. worked with Sales Manager (Frank) to get us a great deal. Very Clean Atmosphere and very geared toward customer satisfaction. More
Hi, I just wanted to stop by to thank Ben Boylan for his help with our recent purchase. We walk in and he help us for the start. We purchase a Chevrolet tahoe. My wife loves her new vehicle. Thanks to Ben B help with our recent purchase. We walk in and he help us for the start. We purchase a Chevrolet tahoe. My wife loves her new vehicle. Thanks to Ben Boylan and all the Gillman Chrysler team. Keep up the great customer service. More
Had a great experience with Gillman Ram. Great service, great prices, no complaints whatsoever. If you want the full car buying experience, look no further than Gillman. great prices, no complaints whatsoever. If you want the full car buying experience, look no further than Gillman. More
I saw an ad on craigslist and had called in. Saw my used Toyota Corolla later the same day. George Charndta was great! No games, no BS, didn't waste my time. He was a very helpful, honest, great salesman Toyota Corolla later the same day. George Charndta was great! No games, no BS, didn't waste my time. He was a very helpful, honest, great salesman who got me a great deal on the car I was looking for. I would definitely go back and purchase again from him in the future. I liked how they respected me as customer and delivered on their word. Great job Gillman! More
After a long day of traveling and looking for vehicles, Gillman Chrysler Jeep lived up to its reputation. The crowning jewel of the whole experience was the sales rep that helped us named Laura Varela. She Gillman Chrysler Jeep lived up to its reputation. The crowning jewel of the whole experience was the sales rep that helped us named Laura Varela. She definitely went above and beyond to help us out in looking and making our final purchase for the vehicle we have been looking for. Laura made us feel at home and made the typical "headache" of purchasing a vehicle very simple and pain free. Thank you for everything and im definitely recommending Laura and Gillman Chrysler Jeep to anyone looking for a vehicle. More
Travis was a great sales rep...he accommodated my every inquiry and exhausted all options to get the best one for me. I love my jeep plan on coming back in a year to upgrade once my price range goes up inquiry and exhausted all options to get the best one for me. I love my jeep plan on coming back in a year to upgrade once my price range goes up and thomas is the only salesman I want taking care of me. More
