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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

June 04, 2022

You can’t find a better Acura service department! I make an appointment and Ron is awaiting my arrival. If he isn’t there, another friendly service advisor will assist me. The video of the service te More

by DYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 08, 2022 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

June 04, 2022

I made an appointment with options to wait the wait time was about 30 minutes longer than I expected but your waiting area is very pleasant so I was not upset service was what was expected and car was retur More

by dobate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 08, 2022 -

Gillman Acura of North Houston responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Gillman Acura Team

June 02, 2022

Wonderful Service Rep. Kept me updated. Very professional. Very friendly. Have done business with her before. Always the same. Great! Thank you More

by jhpuryear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name. Don’t have receipts in front of me , Gillman Acura
Jun 07, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

June 02, 2022

amazing attitude , helped every step of the process, great energy, very helpful, very friendly, professional More

by patricknguyen43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 06, 2022 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

June 01, 2022

Ron was super helpful and friendly during our whole service experience. Very knowledgeable and attentive to our needs. More

by Ag95_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 03, 2022 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

June 01, 2022

I had a wonderful experience purchasing my vehicle. This was the easiest dealership I worked with. More

by shari.billiard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber, Gillman Acura
Jun 06, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

May 31, 2022

Its been 6 years and I've never been disappointed, excellent customer service. Would recommend to friends and family. More

by prcole1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca , Gillman Acura
Jun 03, 2022 -

Gillman Acura of North Houston responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Gillman Acura Team

May 31, 2022

I’ve always had a pleasant experience when visiting Gillman Acura for maintenance or service. Service to my vehicle has always been performed competently and on time. More

by rick.bauknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales, Gillman Acura
Jun 03, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

May 31, 2022

Miguel Montes provided excellent service for our Acura. We are very pleased with the customer service and how knowledgeable & helpful he always is. More

by Anne.garza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Montes, Gillman Acura
Jun 03, 2022 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

May 30, 2022

Awesome service and Miguel is the best! I like that I get videos of the work being done on my vehicle. More

by Lynntrinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel , Gillman Acura
Jun 02, 2022 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

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