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Gillman Acura of North Houston

Houston, TX

4.9
1,257 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,257 reviews

August 15, 2022

Clean Very kind Professional people The waiting room is very comfortable I will go again for my service thanks for your help More

by Ochoanick77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 17, 2022 -

Gillman Acura of North Houston responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Gillman Acura Team

August 14, 2022

Every single person we interacted with at the Team Gillman Acura was awesome. Walter in sales was positive, helpful, and never remotely pushy. Will in finance worked some serious magic to get us goo More

by ericAlluvium
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Bradshaw in sales, Will Snow in finance, and the accessories department manager whose name escapes me (younger guy, super energetic and positive), Gillman Acura
Aug 17, 2022 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

August 11, 2022

Very pleased overall with service. Very professional and timely. Thanks to Service Advisor Ron Mascardo. More

by jw9817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 16, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

August 11, 2022

Awesome attention and customer service they solve all my questions and close the deal the same day on my first visit, they are very good More

by filegarza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April, Debbie, Tayler and Marco, Gillman Acura
Aug 16, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

August 10, 2022

Pleased with the service Garret Shultz always take good care of my card needs been a customer for years. More

by woody.mabry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 15, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

August 10, 2022

I Been a Gillman customer for 12 plus years their service department is always top notch! More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrette Schultz
Aug 15, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

August 10, 2022

Great place to be, excellent service, very courteous staffs.I took my car for maintenance, and was very satisfied. More

by debbiek2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 15, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

August 09, 2022

Excellent attention to details and need of customer. Rebecca is a great service adviser. Keeps me informed More

by Robertcotie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca , Gillman Acura
Aug 12, 2022 -

Gillman Acura of North Houston responded

Robert, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rebecca does for Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

August 08, 2022

Would not buy my Acura from any other dealer! I’ve owned 4 and the same great service manager for 16 years. They treat their customers like royalty!! More

by janrob60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Aug 08, 2022 -

janrob60 responded

Rebecca Bales-Fisher is the best service manager I’ve experienced at Gilman. Her professionalism is firm yet her caring for the customer is warming in her efforts for me as the customer. She is a definite asset to Gilman. I am proud to be an Acura owner

August 07, 2022

Ron does an incredible job with customer service as well as is very knowledgeable about Acura/Honda vehicles. More

by Boot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron mascardo , Gillman Acura
Aug 10, 2022 -

Gillman Acura of North Houston responded

Thank you for taking the time to write about your experience with us! At Gillman Acura, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ron was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Gillman Acura Team

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