Gillman Acura of North Houston
Houston, TX
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Excellent customer service, Miguel is extremely knowledgeable, explains things well, he is communicative, always texting with updates. I know when they have my car they will do an excellent job. knowledgeable, explains things well, he is communicative, always texting with updates. I know when they have my car they will do an excellent job. More
Worst experience ever. Deceptive practices. Offered me 2 oil changes and 2 years of road-side assistance to seal the deal for my CPO RDX. All I really got was 1 oil change Deceptive practices. Offered me 2 oil changes and 2 years of road-side assistance to seal the deal for my CPO RDX. All I really got was 1 oil change since the rest was included anyway. One of the sales managers implied I was lying about a condition with the vehicle and also implied that it was my fault. More
I walked into Gillman Acura this morning without an appointment. My a/c was immediately diagnosed (no leaks) and the correct amount of freon was added. I was back on the road in a washed car in two h appointment. My a/c was immediately diagnosed (no leaks) and the correct amount of freon was added. I was back on the road in a washed car in two hours! Excellent service! More
Acura makes good cars and Gillman Acura North does a great job of helping to maintain them. They are courteous, expert, efficient, and keep costs reasonable. great job of helping to maintain them. They are courteous, expert, efficient, and keep costs reasonable. More
Garrett Schultz is the best service representative I have ever dealt with by far. Very thorough. He kept me updated almost ever day of the progress on the vehicle. He dealt with my 3rd party warranty provide ever dealt with by far. Very thorough. He kept me updated almost ever day of the progress on the vehicle. He dealt with my 3rd party warranty provider and handled everything very professionally. I will definitely bring my car back to the Gillman service department because of Garrett. More