Back

Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

Directions

By Type

Showing 1,161 reviews

June 21, 2022

Have been a customer for over 20 years. Very good service throughout. No surprises. I recommend it. More

by Snv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 24, 2022 -

Gillman Acura of North Houston responded

We cannot thank you enough for your loyalty and this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Gillman Acura Team

June 21, 2022

Miguel the service rep was excellent very professional and friendly. Everything happened timely and excellent communication on the service of my vehicle. More

by Mary B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 24, 2022 -

Gillman Acura of North Houston responded

Thank you for the kind words, Mary. We're completely committed to providing top-quality service and we're thrilled to hear that your experience with Miguel reflected this dedication. We appreciate the time it took for you to give us this feedback. At Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

June 21, 2022

Great customer service! ! Would definitely bring my car in for service again ! Service advisors were great! More

by gomez_1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, Garrett, Rebecca, Ron, Nicholas, Gillman Acura
Jun 24, 2022 -

Gillman Acura of North Houston responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Gillman Acura Team

June 20, 2022

Always very helpful and ver friendly They kept me up to date throughout the day More

by dianacorson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Gillman Acura
Jun 24, 2022 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this great review, Diana! It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, The Gillman Acura Team

June 19, 2022

They were ready for me when I drove up, and met me at my car. Clear, concise explanation of the work to be done. I was able to get a loaner while they worked on my MDX, which was very much appreciated. I More

by Wadetenn62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Jun 23, 2022 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

June 19, 2022

New to Houston and being faced with a bigger problem than I bargained for Gillman Acura and their service team went beyond expectations. Not only was the car inspected and necessary repairs made in such a ti More

by grnildy711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Jun 23, 2022 -

Gillman Acura of North Houston responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Rebecca and the team went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Gillman Acura Team

June 18, 2022

Amazing communication between Gillman Acura, my insurance company and myself. Things moved along perfectly and just a week later, I have my car back. Thanks Rebecca and Team Gillman! More

by alecompte0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Service Department, Gillman Acura
Jun 23, 2022 -

Gillman Acura of North Houston responded

Your kind words and fantastic review are greatly appreciated! Sincerely, The Gillman Acura Team

June 18, 2022

Great service. Ron Mascardo is always helpful. Work very professional and timely. Will continue to use them. More

by Gus.faris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Jun 23, 2022 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

June 18, 2022

Very easy to work with and accommodating. Car works as expected. Will definitely have work done there again. More

by Tom.Williams.15710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret Schultz
Jun 23, 2022 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

June 18, 2022

I appreciated the team’s attention to detail and prudent recommendations with knowledgeable understanding of urgent, important, and can wait. I did not feel they were just trying to sell more service but w More

by laochoa40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Jun 23, 2022 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

...
91
...