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Gillman Acura of North Houston

Houston, TX

4.9
1,257 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,257 reviews

August 30, 2022

Easy to schedule via app. All 100% on time and efficient delivery with friendly service. More

by Dirceu Trevisani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 01, 2022 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

August 29, 2022

Every single team member I have dealt with have all been very polite, courteous and professional. I couldn’t be happier with the service I have received. Excellent Dealership More

by zureyes80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Sep 01, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

August 29, 2022

Best dealer service department I have ever experienced. Ron Mascardo takes pride in making sure you understand what his service team has found and what you need done to your vehicle. More

by williematt39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Personnel , Gillman Acura
Sep 01, 2022 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

August 28, 2022

I have been using this dealer more than 15 years and very happy to work with them Easy to get appointments and they take care of my vehicle very well More

by Smuhammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 31, 2022 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

August 27, 2022

Was well informed about my vehicle's repair needs. Was completed in a timely manner. More

by Stephcraig67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Muscado, Gillman Acura
Aug 31, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

August 27, 2022

Anthony Rayo was my service rep and he was outstanding. Most importantly, his timing estimates was perfect and I super appreciated that. More

by Svzins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo
Aug 31, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

August 27, 2022

Overall great service! ! It would have been good if they had shown me total spend versus added spend. Also, still seem to have an AC issue that was not looked into and I fai More

by ssannab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 31, 2022 -

Gillman Acura of North Houston responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gillman Acura Team

August 26, 2022

I only buy Acura just so that I can get it serviced here. The service team is outstanding and Ron has been my advisor for years. They value your time and offer top notch service. More

by Naomi C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron M in Service
Aug 31, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

August 25, 2022

Full lot and overall good service. Grateful to have found my vehicle there; too bad a bit of distance from me & taking advantage of the extra services is not an option for me due to no More

by Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 30, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

August 25, 2022

Ron is one of the best service manager you guys Is very helpful and friendly More

by nitin-p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron , Gillman Acura
Aug 30, 2022 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

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