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Gillman Acura of North Houston

Houston, TX

4.9
1,256 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,256 reviews

September 28, 2022

Super friendly always prompt easy to schedule using their email reminders nice waiting room would recommend More

by Pocodinerotrees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 03, 2022 -

Gillman Acura of North Houston responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Gillman Acura Team

September 28, 2022

We always receive very professional, timely and courteous service from Gillman Acura. We are pleased with their work. More

by hharper_saxena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 03, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

September 27, 2022

Nice waiting area. Clean bathrooms! Excellent personnel. I really appreciate having a new loaner car. More

by T. Graves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Villareal, Gillman Acura
Sep 30, 2022 -

Gillman Acura of North Houston responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Gillman Acura Team

September 26, 2022

Great and quick service, fast and efficient. Nice and friendly service here always. Thank you Anthony. More

by Maria b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 29, 2022 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

September 25, 2022

Every person I worked with in the whole process was great. The car is just what we wanted and excellent quality. More

by HAO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal, Gabriel Leon, and the finance guy , Gillman Acura
Sep 28, 2022 -

Gillman Acura of North Houston responded

Your kind words mean a lot to us! Sincerely, The Gillman Acura Team

September 24, 2022

Went Above and Beyond to provide me amazing customer service, Being a single father of a 4 year it's basically hard to live a regular life. recently my car was totaled, and I was not expecting to be in More

by ahganatr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masum Ahmed, Gillman Acura
Sep 28, 2022 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

September 23, 2022

Great service and serviceman Miguel Very friendly and knowledgeable about the business Because of him I recommend Gillman Acura to anyone More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 28, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

Sep 28, 2022 -

Joe responded

Thanks

September 23, 2022

Great sales man Andy, always kind and professional. Visited the dealership for an oil change More

by Aekong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 28, 2022 -

Gillman Acura of North Houston responded

Thank you for your great review! Sincerely, The Gillman Acura Team

September 22, 2022

Very great service staff. Nick the service writer was very cordial, helpful, and keeps the customer informed. More

by ebernards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Gillman Acura
Sep 27, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

September 22, 2022

The service at Gillman was excellent. The mechanic posts a video showing all the areas under the vehicle that he inspected and provided an explanation of the condition of each component. More

by camperella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 27, 2022 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

Feb 28, 2023 -

camperella responded

I appreciate the service I get when I take my vehicle in for service at Gillman Acura. The issue I brought it in today was immediately addressed. My service rep (Ron) put me in face to face contact with the Technical Manager (Mike), giving me an opportunity to explain the issue and provide more detail. They were able to diagnose the problem quickly and and fix it without charging me due to a failure of a part. I've been a Gillman customer since 2015. I plan to continue to be a cusyomer in the future.

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