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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

August 27, 2022

Overall great service! ! It would have been good if they had shown me total spend versus added spend. Also, still seem to have an AC issue that was not looked into and I fai More

by ssannab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 31, 2022 -

Gillman Acura of North Houston responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gillman Acura Team

August 27, 2022

Was well informed about my vehicle's repair needs. Was completed in a timely manner. More

by Stephcraig67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Muscado, Gillman Acura
Aug 31, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

August 26, 2022

I only buy Acura just so that I can get it serviced here. The service team is outstanding and Ron has been my advisor for years. They value your time and offer top notch service. More

by Naomi C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron M in Service
Aug 31, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

August 25, 2022

Full lot and overall good service. Grateful to have found my vehicle there; too bad a bit of distance from me & taking advantage of the extra services is not an option for me due to no More

by Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 30, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

August 25, 2022

Ron is one of the best service manager you guys Is very helpful and friendly More

by nitin-p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron , Gillman Acura
Aug 30, 2022 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

August 24, 2022

My service advisor Nick is always cheerful cheerful and happy and ready to serve excellent job More

by yulandaspikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 30, 2022 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

August 23, 2022

After a visit to tge location on hwy 59, which was not a good one, Nick took care of my vehicle the way it should have been … this is the location where I am taking my car to forever More

by Patita 68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick , Gillman Acura
Aug 26, 2022 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

August 23, 2022

Prompt, friendly efficient service. Garrett got me processed in quickly and kept me informed throughout the service process. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 26, 2022 -

Gillman Acura of North Houston responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Gillman Acura Team

August 22, 2022

Anthony was exceptional, he was thorough, courteous and professional. The service team also sent me a video/updates about my car which I appreciated. More

by A_chavez07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Aug 25, 2022 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

August 22, 2022

The service department was polite, informative, and on time. I was informed throughout the service and the results were explained to me in detail that I understood. This is the reason that this is the 3rd More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Gillman Acura
Aug 25, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

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