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Gillman Acura of North Houston

Houston, TX

4.9
1,256 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,256 reviews

November 18, 2022

Masum and Gonzalo did a great job! I was purchasing a car for my mother, and they were extremely patient with her and met with her several times to show the features. It says a lot abo More

by Slaird77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 22, 2022 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! Sincerely, The Gillman Acura Team

November 18, 2022

Always works hard to make sure my schedule and my interests are considered - and respected. They are thorough and communicate what is best for my vehicle while accepting any financial limitations. Th More

by Dorthag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Nov 23, 2022 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Gillman Acura Team

November 17, 2022

Thanks For all the great work guys And I also would like to thank Anthony for the great work he did More

by jp112663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo , Gillman Acura
Nov 21, 2022 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

November 16, 2022

Always polite, always friendly, always prepared, and always professional. Even though I’ve moved further away from this dealership, I make a point to only have my car serviced here. More

by SEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Nov 18, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

November 16, 2022

My battery died late last night and I was able to get an immediate appointment the next morning. They installed the battery and explained the warranty to me. I did not have a long wait time. Garrett was p More

by Aarnebold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 21, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

November 15, 2022

Anthony was very helpful finding the rate tire I needed for my car. Dropped it off in the morning and they installed it and got me on my way quick. Great experience More

by bfta350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Nov 18, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

November 15, 2022

Needed some routine maintenance. .tire rotation, oil and filter change and state inspection..all done quickly and to notch… More

by Mds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sadlowski, Gillman Acura
Nov 18, 2022 -

Gillman Acura of North Houston responded

Thank you for your kind words. We feel our service department is what makes Team Gillman Acura special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Gillman Acura Team

November 13, 2022

Service advisor was very patient in detail to explain the purchase of battery with regards to proration and warranty More

by sgarcia1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Gillman Acura Team

November 13, 2022

We recently moved to Houston and we needed to take my wife’s car in for service. The process was smooth and very timely. More

by martel.graham82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron , Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

November 11, 2022

This is my third car purchased at this dealership and I always bring them here for service as a result of the outstanding customer service and the excellent treatment provided by the service advisors. More

by alvaromeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

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