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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

August 31, 2024

Very nice experience. Sales team was easy to work with and very knowledgeable. Left with the perfect car for me! More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jana, Gillman Acura
Sep 04, 2024 -

Gillman Acura of North Houston responded

Patty, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

August 30, 2024

Very professional. Quick service. Pleasant staff. Comfortable waiting area. Went above and beyond my expectations More

by Foto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 04, 2024 -

Gillman Acura of North Houston responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Team Gillman Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gillman Acura Team

August 29, 2024

As a long time customer of Gillman and Paul Thomas, I was very pleased with their loyalty and help.working with Ray and Andy was smooth and very professional. I will be back and continue to refer others. More

by johndavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , Ray Andy, Gillman Acura
Aug 29, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving this remarkable feedback, John. We appreciate your comments and are happy to hear that Paul, Ray, and Andy were able to meet your needs. At Team Gillman Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Gillman Acura Team

August 28, 2024

Sales,Service,parts and Body Shop are experts in their fields. They go beyond just doing their jobs. More

by Harpmeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 28, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

August 26, 2024

Excellent handling of a major recall, loaner vehicle much appreciated and our SUV returned in mint condition. More

by Phil_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 27, 2024 -

Gillman Acura of North Houston responded

Phil, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Gillman Acura Team

August 19, 2024

Everyone was very helpful and professional. Everyone went above and beyond to get the car we was asking for. Thanks to everyone involved. More

by Casanover773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bibi Abdulhalim , Gillman Acura
Aug 19, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

August 16, 2024

My car was done in a day. Ron was excellent. He made sure i was updated. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 19, 2024 -

Gillman Acura of North Houston responded

Mary, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

August 15, 2024

I believe that Gillman Acura went above and beyond. Rebecca Bale-Fisher was so helpful and knowledgeable. She made my unpleasant experience more than bare-able. I feel like I was treat with respec More

by Jpguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales-Fisher, Gillman Acura
Aug 15, 2024 -

Gillman Acura of North Houston responded

Thank you for this great review! Rebecca is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The Gillman Acura Team

August 14, 2024

The dealership had a Very nice waiting area and very kind employees. Will come again! More

by Droski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Gillman Acura
Aug 14, 2024 -

Gillman Acura of North Houston responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Gillman Acura Team

August 14, 2024

Garrett is my Service Advisor, and he is the best. I 100% trust him when my vehicle is in for service and I never am disappointed. Thank you again Garrett. More

by Tiffany Chevallier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Aug 14, 2024 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to write such great feedback, Tiffany. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Garrett was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Gillman Acura Team

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