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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

September 10, 2022

Have been using Gillman Acura service for year. .I’m totally satisfied and feel 100% confident that my car is always safe to drive by following the maintenance schedule suggested by Acura More

by Judithhrdlicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony the service advisor, Lyndell, the driver, Gillman Acura
Sep 14, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

September 10, 2022

Consistently I received satisfaction from Gillan Acura for RDX for periodic vehicles service.I purchased my car in 2017 from the dealership excellent customer care. More

by Harenkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett , Gillman Acura
Sep 14, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

September 08, 2022

Wonderful Experience ! !! Service was quick and efficient!! Management was polite and very knowledgeable about the type of service required for vehicle. More

by rnunneryjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 13, 2022 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

September 08, 2022

I like it when people go by you, they either smile and (nod) acknowledge you, or say hello….this is how your people at Acura treat us. It’s refreshing and polite. Very friendly atmosphere. More

by Txyankee56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 13, 2022 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

September 07, 2022

I came in for my second oil change and was promptly greeted by an advisor even though the advisor I scheduled my service with was on a phone call. They got me in an out in an hour as promised and did n More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 12, 2022 -

Gillman Acura of North Houston responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Gillman Acura Team

September 07, 2022

perfect service 👍 100 recommended they receive you with a very good attitude I hope to come back soon More

by smallpollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Mascardo, Gillman Acura
Sep 12, 2022 -

Gillman Acura of North Houston responded

We cannot thank you enough for your wonderful review of Gillman Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Gillman Acura Team

September 07, 2022

The service department is excellent, I’ve consistently received great service time and time again. More

by Datdude15062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 12, 2022 -

Gillman Acura of North Houston responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Gillman Acura Team

September 07, 2022

My Service Advisor is Miguel Montes Jr. he has always been a joy to work with on my 2021 RDX AWD A-Spec regular Service maintenance requests. He returns my calls or texts promptly, I trus More

by Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel A. Montes Jr., Gillman Acura
Sep 12, 2022 -

Gillman Acura of North Houston responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Gillman Acura Team

September 04, 2022

Miguel was outstanding and made the service experience seamless. Top notch customer service, this was my first time getting car serviced at Gillman and will be back. More

by Srood76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Montes, Gillman Acura
Sep 08, 2022 -

Gillman Acura of North Houston responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

September 04, 2022

Excellent service. From the moment I left my keys with customer service for oil change and repairs until the moment I picked them up. The follow-up messages I received More

by Irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Montes. , Gillman Acura
Sep 08, 2022 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

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