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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

September 25, 2022

Every person I worked with in the whole process was great. The car is just what we wanted and excellent quality. More

by HAO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal, Gabriel Leon, and the finance guy , Gillman Acura
Sep 28, 2022 -

Gillman Acura of North Houston responded

Your kind words mean a lot to us! Sincerely, The Gillman Acura Team

September 24, 2022

Went Above and Beyond to provide me amazing customer service, Being a single father of a 4 year it's basically hard to live a regular life. recently my car was totaled, and I was not expecting to be in More

by ahganatr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masum Ahmed, Gillman Acura
Sep 28, 2022 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

September 23, 2022

Great service and serviceman Miguel Very friendly and knowledgeable about the business Because of him I recommend Gillman Acura to anyone More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 28, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

Sep 28, 2022 -

Joe responded

Thanks

September 23, 2022

Great sales man Andy, always kind and professional. Visited the dealership for an oil change More

by Aekong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 28, 2022 -

Gillman Acura of North Houston responded

Thank you for your great review! Sincerely, The Gillman Acura Team

September 22, 2022

Very great service staff. Nick the service writer was very cordial, helpful, and keeps the customer informed. More

by ebernards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Gillman Acura
Sep 27, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

September 22, 2022

The service at Gillman was excellent. The mechanic posts a video showing all the areas under the vehicle that he inspected and provided an explanation of the condition of each component. More

by camperella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Sep 27, 2022 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

Feb 28, 2023 -

camperella responded

I appreciate the service I get when I take my vehicle in for service at Gillman Acura. The issue I brought it in today was immediately addressed. My service rep (Ron) put me in face to face contact with the Technical Manager (Mike), giving me an opportunity to explain the issue and provide more detail. They were able to diagnose the problem quickly and and fix it without charging me due to a failure of a part. I've been a Gillman customer since 2015. I plan to continue to be a cusyomer in the future.

September 22, 2022

Always friendly and efficient service advisors, they go the extra mile to keep you happy. More

by Mezajanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron, Gillman Acura
Sep 27, 2022 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

September 21, 2022

The service department is always courteous and helpful. They also take the time to answer any questions that I have about the work that is recommended or being done. More

by QwertyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel M., Gillman Acura
Sep 26, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

September 21, 2022

When I bring my suv in for service. Ron M always make sure I am taken care of. Ron has excellent customer service. Love the coffee & snacks!! More

by Meche.cares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron M, Gillman Acura
Sep 23, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

September 19, 2022

Excelent car service and best customer service and they took the my car even when they were about too close I appreciate that. More

by Hernanzavala87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron , Gillman Acura
Sep 22, 2022 -

Gillman Acura of North Houston responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Gillman Acura Team

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