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Gillman Acura of North Houston

Houston, TX

4.9
1,257 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,257 reviews

January 27, 2023

Gillman Acura is by far a genuine dealership. We have bought many cars from them and their service is top notch. More

by Kat.roemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2023 -

Gillman Acura of North Houston responded

Kat, Team Gillman Acura would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! Sincerely, The Gillman Acura Team

January 27, 2023

April Porter and her team were excellent in both finding the right vehicle and working thru the costs and the paperwork. Also, Masum Ahmed was very helpful in the finance portion. Very great team - the re More

by ut79pe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales and Finance, Gillman Acura
Jan 31, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

January 25, 2023

Very efficient and capable service for Acura, friendly staff, good service and quick turn-around. More

by Phil_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Jan 27, 2023 -

Gillman Acura of North Houston responded

Phil, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Team Gillman Acura. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Gillman Acura Team

January 24, 2023

Anthony Rayo continues to provide excellent customer service. From beginning to end, he was highly communicative and gave me updates on my vehicle. More

by NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Jan 27, 2023 -

Gillman Acura of North Houston responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Gillman Acura Team

January 24, 2023

Outstanding Team throughout the dealership. Great experience in demo and purchase of the vehicle. We will continue purchasing at Gillman in the future. More

by Redmo3921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jan 26, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

January 24, 2023

Excellent overall service. Great staff to work with. Second vehicle to purchase from Gillman Acura. Would highly recommend them to others. More

by Redmo3921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, Gillman Acura
Jan 26, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

January 23, 2023

Excellent service, full transparency as I can't ask for better. The good thing that service is consistent with all of my visits. Next time, at my car's request, I'll be there looking for the same kinda ser More

by iceymike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Villareal, Gillman Acura
Jan 26, 2023 -

Gillman Acura of North Houston responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Gillman Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Gillman Acura Team

January 23, 2023

Excellent staff working to help when service is required and update on any issue needed More

by mikeyq54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales
Jan 26, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

Jan 26, 2023 -

mikeyq54 responded

Thank You for the service when i bring in my TLX for required maintenance or other small repairs

January 22, 2023

unfortunately for parts it was long waiting time but it was done professionaly and i am satisfy with the work . More

by Zaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby and manager gillman collision center i45hwy, Gillman Acura
Jan 25, 2023 -

Gillman Acura of North Houston responded

Zaida, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

January 22, 2023

Upgraded from a nice Hyundai Palisade, but horrible dealership service dept, to an amazing Acura MDX and awesome dealership service dept! Like night and day. Better vehicle and Better service! Thank y More

by Sumo4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Gillman Acura
Jan 25, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

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