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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

November 06, 2022

The personnel is polite and respectful. All services are done in a timely manner. The service is well explained and the provided video explains all the work done to your car. More

by betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Gillman Acura
Nov 09, 2022 -

Gillman Acura of North Houston responded

Thanks for your perfect review, Betty! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

November 04, 2022

The service was great. The staff were friendly and efficient. I’m very happy with my experience. More

by carolpetroroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 09, 2022 -

Gillman Acura of North Houston responded

Thank you for this excellent review! Sincerely, The Gillman Acura Team

November 03, 2022

From the minutes you walked in to the minute you walked out, everyone made you feel comfortable. No pressure. My salesman , Masum Ahmed, was very helpful and straightforward with us. Quality product matc More

by thehangfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masum Ahmed, Gillman Acura
Nov 08, 2022 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

November 01, 2022

We were helped immediately and courteously. We were shown exactly what we were interested in by a salesman that new his inventory well. There was a full explanation of extras if we wanted, but More

by Slorch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 04, 2022 -

Gillman Acura of North Houston responded

Thank you for taking the time to submit this awesome feedback! Sincerely, The Gillman Acura Team

October 30, 2022

Very efficient . Easy to make an appointment. Very knowledgeable service advisor. Not much wait time More

by Bubbiecampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 02, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

October 30, 2022

Quick, friendly, upfront, patient. They will work with you. Doesnt fit the stigma, We dropped of our vehicle, got work done, and when we picked it up, the light came back on. There was More

by rodrigoantonio93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Nicholas, Gillman Acura
Nov 02, 2022 -

Gillman Acura of North Houston responded

Rodrigo, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!

October 29, 2022

I have been very pleased with the service I have received. Everyone went out way to help me, especially Robert and Ian. More

by sbharre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 02, 2022 -

Gillman Acura of North Houston responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

October 28, 2022

I always receive great customer service at Gillman Acura. When I leave there, I always feel good about having my car taken care of at Gillmans. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo always gives great customer service, Gillman Acura
Nov 02, 2022 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

October 26, 2022

Took my car in since the check engine light started flashing. From the estimate to the work they were very clear up front on the costs, which were a little high, but what you expect from getting servic More

by kojiro82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Villarreal
Oct 31, 2022 -

Gillman Acura of North Houston responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

October 26, 2022

I have always had excellent service for both Acura’s I have owned. Thank you, Garrett. More

by patsy_griggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Oct 31, 2022 -

Gillman Acura of North Houston responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Gillman Acura Team

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