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Gillman Acura of North Houston

Houston, TX

4.9
1,257 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,257 reviews

February 11, 2023

A very pleasant team to work with, took care of our situation. It was done, I believe, very inexpensively. More

by frank.isom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

February 10, 2023

The entire team that worked with me were amazing. Rob the salesman, Marcos the finance guy and then Eduardo the manager. The entire team made sure that we worked out a deal that works with both parti More

by Ammad Anjum Chaudhry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, Rob, Eduardo, Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

February 09, 2023

The first car I bought at Gillman Acura was a new 2008 TL. The second was a new 2009 MDX which I still have. It now has over 260,000 miles on it. Ron Mascardo has worked in the Customer Service depar More

by jimteq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 13, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

February 09, 2023

Great dealership with excellent selection of pre-owned vehicles. Staff was professional and very accommodating. We greatly appreciated the time that they spent with us. More

by Eric G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Porter, Jarrell, Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

February 08, 2023

All mechanical work was good Little disappointed about Car wash not a good Job I'm sure they can do better More

by Josehuerta336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Feb 13, 2023 -

Gillman Acura of North Houston responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gillman Acura Team

February 08, 2023

Gilman Acura is an excellent service center. They are professional and competent. Particularly I applaud Garrett Schultz More

by amlan1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Feb 08, 2023 -

amlan1968 responded

Thank you for excellent service

February 03, 2023

The only reason I bought my second MDX Ron Mascardo in service for 12 years. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Feb 08, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review, Stephanie. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Gillman Acura Team

Mar 04, 2023 -

Stephanie responded

Thanks!

February 02, 2023

A must go-to for a luxe-class product, service and customer satisfaction. Mr. Noah and Mr. Anthony sealed the deal! Thank you all! More

by Jaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 06, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

February 01, 2023

From start to finish amazing. Technical services video is awesome. Infinity doesn’t have that More

by Jpguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 06, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

February 01, 2023

Everyone was attentive but it took them a while to have the time to help me becuz they were busy with other clients. More

by suzieque.brodie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 06, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Gillman Acura Team

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