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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

November 16, 2022

Always polite, always friendly, always prepared, and always professional. Even though I’ve moved further away from this dealership, I make a point to only have my car serviced here. More

by SEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Nov 18, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

November 15, 2022

Anthony was very helpful finding the rate tire I needed for my car. Dropped it off in the morning and they installed it and got me on my way quick. Great experience More

by bfta350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Nov 18, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

November 15, 2022

Needed some routine maintenance. .tire rotation, oil and filter change and state inspection..all done quickly and to notch… More

by Mds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sadlowski, Gillman Acura
Nov 18, 2022 -

Gillman Acura of North Houston responded

Thank you for your kind words. We feel our service department is what makes Team Gillman Acura special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Gillman Acura Team

November 13, 2022

We recently moved to Houston and we needed to take my wife’s car in for service. The process was smooth and very timely. More

by martel.graham82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron , Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

November 13, 2022

Service advisor was very patient in detail to explain the purchase of battery with regards to proration and warranty More

by sgarcia1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Gillman Acura Team

November 11, 2022

This is my third car purchased at this dealership and I always bring them here for service as a result of the outstanding customer service and the excellent treatment provided by the service advisors. More

by alvaromeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

November 10, 2022

Team Gillman Service is the best! Ron always treats me like with kindness and is very accurate on the length of time the service will take. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Ron in Service., Gillman Acura
Nov 16, 2022 -

Gillman Acura of North Houston responded

Maria, we appreciate your kind words about our service team. Thank you for choosing Team Gillman Acura for your vehicle needs. Sincerely, The Gillman Acura Team

November 08, 2022

I appriciate Gillman Acura of North Houston for their friendly, customer service focused attention. I have been a returning customer for decades. More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 14, 2022 -

Gillman Acura of North Houston responded

Hi Nat and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Gillman Acura Team

November 08, 2022

Good service from our service point of contact. Work done timely and complete. Communication timely. More

by Jtzdansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Nov 08, 2022 -

Jtzdansky responded

Good service and very timely for completion of work.

November 06, 2022

I was scheduled to bring my car in on Friday but when Rebecca realized on Thursday that she would not have a loaner. She called and asked to send someone to get my vehicle and bring it back. Seeing as my More

by Mbush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Nov 09, 2022 -

Gillman Acura of North Houston responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, The Gillman Acura Team

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