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Gillman Acura of North Houston

Houston, TX

4.9
1,201 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,201 reviews

October 31, 2024

My sales person was great, noah. Unfortunately, the dealership took so long to send in my pay off that I was left with having to make two car payments in one month. Completely unacce More

by N Murrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gillman Acura
Nov 01, 2024 -

Gillman Acura of North Houston responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Gillman Acura Team

October 27, 2024

Very pleased with the level of professionalism and customer service provided by the Service Advisor and the attention to details on my MDX. My vehicle was completed in a timely manner and all my conc More

by Young9225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tibiri Mensah
Oct 29, 2024 -

Gillman Acura of North Houston responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

October 27, 2024

Anyone looking to purchase new Acura or used vehicle. Please contact Robert Conor. Great Support and this location from top to bottom all work as a team. I have been to many dealership and this is the se More

by Donald Lamb
Recommend Dealer
Yes
Employees Worked With
Robert Conor, Gillman Acura
Oct 29, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle, Donald. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Robert was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

October 27, 2024

Noah is great to work with! This is the second vehicle we have purchased thru him at Gillman Acura. More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Gillman Acura
Oct 29, 2024 -

Gillman Acura of North Houston responded

Thank you for this amazing review and shout-out for Noah! We really appreciate your business, Jerry. Sincerely, The Gillman Acura Team

October 26, 2024

Ace was very knowledgeable and approachable. He was patient and provided detailed responses to all questions without being pushy. He was willing and ready to put in the work to find the best dea More

by paschal-07-rapiers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace
Oct 28, 2024 -

Gillman Acura of North Houston responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ace was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gillman Acura Team

October 26, 2024

Execellent place love the members workers nice and kind people overall neat and clean place More

by Blanca Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 28, 2024 -

Gillman Acura of North Houston responded

Blanca, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

October 25, 2024

The service department has always been excellent, and they have helped me get 266,000 miles (so far) on my Acura. More

by Bbdrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 28, 2024 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

October 20, 2024

The staff was all so great and very welcoming, and Omar was very helpful and amazing to work with! More

by jayneemtz16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 22, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience and your shout-out for Omar! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

October 16, 2024

Responsive, professional sales and service staff. Have been dealing with them since 2005. I’m on my 9th Acura. More

by bobgiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Oct 17, 2024 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

October 15, 2024

Gillman Acura provides excellent customer service and my service advisor, Garrett, is fantastic. He is honest and takes great care of my car. Makes a huge difference to me to have someone I can trust when More

by Angela K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Oct 15, 2024 -

Gillman Acura of North Houston responded

Angela, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

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