Gillman Acura of North Houston

Gilman Acura gas routinely provided 1st in class service to me as a customer. The facilities are modern and clean. But mostly the service and parts teams have always exhibited a sense of team unity , wh to me as a customer. The facilities are modern and clean. But mostly the service and parts teams have always exhibited a sense of team unity , which can easily be observed by customers. More

Ms.Rebecca,and her Service is awesome.Ms.Rebecca gets me in and out,whenever I need to bring my vehicle in to get service.They wash my car,Thank you,Team Gillman for for the outstanding customer service.I g in and out,whenever I need to bring my vehicle in to get service.They wash my car,Thank you,Team Gillman for for the outstanding customer service.I give Team Gillman entire Service Department. Thank you, Mary Bishop More

Miguel was awesome. Always takes care of me when my car needs service. I appreciate the inspection videos too. Always takes care of me when my car needs service. I appreciate the inspection videos too. More

Great experience with Nick Villarreal. He made things so easy from setting up the appointment to having the loaner ready for me even before I arrived! He took my concerns seriously and got He made things so easy from setting up the appointment to having the loaner ready for me even before I arrived! He took my concerns seriously and got my issue resolved quickly. Highly recommend! More

Ron was great! Had everything ready for me so I was in and out quickly! Loved receiving video from Kyle, my service technician, inspecting my car. Gives me peace of Had everything ready for me so I was in and out quickly! Loved receiving video from Kyle, my service technician, inspecting my car. Gives me peace of mind! Thanks Gillman Acura! More

The staff provided fast, friendly, and fantastic service at Gillman Acura. I was excited to watch a live video of the serviceman working on my car. The service crew offered detailed information regarding th at Gillman Acura. I was excited to watch a live video of the serviceman working on my car. The service crew offered detailed information regarding the maintenance service as I relaxed in their clean lounge with available snacks. More

This dealership made my car buying experience the easiest purchase ever. I am so pleased with the customer service and would recommend the best salesman, Noah, and Finance Manager, Jerrell, to anyone that wa purchase ever. I am so pleased with the customer service and would recommend the best salesman, Noah, and Finance Manager, Jerrell, to anyone that wants to enjoy buying a vehicle! More

General manager and service department are amazing! !! They always go beyond to accommodate.. also keep me informed of services being performed on my car by video. !! They always go beyond to accommodate.. also keep me informed of services being performed on my car by video. More

Service Dept. REBECCA SALES waiting outside as I drove up for service on my TLX REBECCA SALES waiting outside as I drove up for service on my TLX More

Still the worse dealership. After having multiple issues of them adding on a warranty that was not wanted, misleading on the added packages and lying about refunding the money After having multiple issues of them adding on a warranty that was not wanted, misleading on the added packages and lying about refunding the money and sending me a second key. They responded to my review mentioning customer service is so important yet they constantly lie about the status. It has been 2 months without the refund or a second key even though the key was supposed to be send about a month ago. For the refund they said they would get me a copy of the check yet it's been about a month on that as well. More