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Gillman Acura of North Houston

Houston, TX

4.9
1,162 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,162 reviews

December 20, 2022

Kept me informed and were available when I called. The repair was excellent as was the service. Thank you Karen and Abby. Mark Wood More

by Bartstarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 20, 2022 -

Bartstarker responded

Kept me informed and were available when I called. The repair was excellent as was the service. Thank you Karen and Abby. Mark Wood😊

December 19, 2022

I have had some good experience with the dealer and would like to recommend it to others More

by huangtang08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 22, 2022 -

Gillman Acura of North Houston responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Gillman Acura Team

December 17, 2022

Gillman Acura did a top notch checkup on our Acura today & has always done an amazing job in all aspects of care , inspections, etc. The entire staff are always friendly, helpful & professional. We recomm More

by janerosst - jane tills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca in Service , Gillman Acura
Dec 21, 2022 -

Gillman Acura of North Houston responded

Jane, thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Gillman Acura Team

Dec 21, 2022 -

janerosst - jane tills responded

Gillman Acura did a top notch checkup on our Acura today & has always done an amazing job in all aspects of care , inspections, etc. The entire staff are always friendly, helpful & professional. We recommend Gillman Acura to everyone! Thank you all for always giving your best!!

December 17, 2022

Professionals, always keeping you informed on status as well as pricing and possible additional service that may be suggested More

by Gilman Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel , Gillman Acura
Dec 21, 2022 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

December 17, 2022

Outstanding job on delivering my wife her new MDX Type S for her birthday everyone did a great job More

by Rproctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Lee Rob Zullo, Gillman Acura
Dec 21, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

Dec 21, 2022 -

Rproctor responded

Thanks to Ray Lee, Rob Zullo and the rest of the Gillman Team. Great job Ron Proctor

December 16, 2022

First Class service. Service writers Rick and Tony were knowledgable and provided a great customer experience. More

by GeoMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 21, 2022 -

Gillman Acura of North Houston responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Gillman Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Gillman Acura Team

December 15, 2022

Garrett always is personable and professional. He addresses any concern I have and looks at my needs from my vantage point. More

by Cwgilbrech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Dec 20, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

December 14, 2022

Always a great experience with Garrett as my service advisor. Have been coming here since 2015 and cant imagine going anywhere else. Thank you Garrett More

by Jocelynecarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz , Gillman Acura
Dec 19, 2022 -

Gillman Acura of North Houston responded

Thank you for taking the time to leave us a review and for giving us feedback. We're glad that Garrett and the rest of the Team Gillman Acura service team have been able to repair your car to your standards. We greatly appreciate your customer loyalty. Sincerely, The Gillman Acura Team

December 14, 2022

Rebecca was very polite and kept me informed of every step of the service. I was very satisfied. More

by kjfonten101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Dec 19, 2022 -

Gillman Acura of North Houston responded

Thank you for this great review! Rebecca is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The Gillman Acura Team

December 12, 2022

We loved that everyone was doing everything they can to get us in the MDX..and the one we wanted and not a car kind of like it or similar. The Salesperson/financial/closing were amazing like always (2nd pu More

by Cramos1182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 12, 2022 -

Cramos1182 responded

I We love our new MDX Aspec!

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