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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,192 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,192 reviews

February 08, 2023

All mechanical work was good Little disappointed about Car wash not a good Job I'm sure they can do better More

by Josehuerta336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
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Feb 13, 2023 -

Gillman Acura of North Houston responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gillman Acura Team

February 03, 2023

The only reason I bought my second MDX Ron Mascardo in service for 12 years. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
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Feb 08, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review, Stephanie. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Gillman Acura Team

Mar 04, 2023 -

Stephanie responded

Thanks!

February 02, 2023

A must go-to for a luxe-class product, service and customer satisfaction. Mr. Noah and Mr. Anthony sealed the deal! Thank you all! More

by Jaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 06, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

February 01, 2023

From start to finish amazing. Technical services video is awesome. Infinity doesn’t have that More

by Jpguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 06, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

February 01, 2023

Everyone was attentive but it took them a while to have the time to help me becuz they were busy with other clients. More

by suzieque.brodie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 06, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Gillman Acura Team

January 31, 2023

Like this dealership I drive 150 miles to get service ! !!!!!iiiiiiiii iii iii iii iii iii More

by Nathani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 03, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review and for traveling to Team Gillman Acura from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Gillman Acura Team

January 31, 2023

Gillman Acura has consistent provided excellent services for my vehicles for the past 6 years! More

by Suzanthony3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 03, 2023 -

Gillman Acura of North Houston responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Gillman Acura Team

January 31, 2023

I had issues with a drive cycle on my vehicle and I called all Acura dealers and they didn’t want to even want to take a look at the vehicle and Nick at Gillman Acura wanted me to bring it in to take a More

by tran.p518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas, Gillman Acura
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Feb 03, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

January 30, 2023

Great service Team! Kept me informed of progress during the service process. Very good service managers. More

by Volsnterriers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 01, 2023 -

Gillman Acura of North Houston responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Gillman Acura Team

January 30, 2023

Always great service. See Ron. He's on top of things and keeps you appraised of timing. More

by Bfactor62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Feb 02, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

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