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Gillman Acura of North Houston

Houston, TX

4.9
1,258 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,258 reviews

April 28, 2023

Great reliable service done in a timely manner. I’m impressed with this dealer’s transparency when they did my car estimate prior to the repair. Service desk people are very courteous and attentiv More

by Emma Espinola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Emma, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Gillman Acura Team

April 27, 2023

Always friendly and extremely helpful. Easy to work with getting service scheduled fast and in and out. More

by Sandiegomendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
May 02, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

April 27, 2023

Professional, thorough and kept me updated on completion of my repair. Gillman Acura has awesome service! More

by carolinaserville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miquel , Gillman Acura
May 01, 2023 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

April 27, 2023

Great Customer Service, however, auto price service & parts are getting expensive 👎🏽. Hopefully I don’t have to find another Mechanic for care services 😕 More

by Sleepntx470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 02, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Gillman Acura Team

April 26, 2023

Today, as always, I received excellent service. It starts with my service advisor Ron Mascardo who has been with me since I bought my MDX in 2016. I came in for an oil change, tire rotation, etc. H More

by Leigh Kinshella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Ron Mascardo. Young man who works in parts changed my key battery. It had been in a shallow area of a lake for, Gillman Acura
May 01, 2023 -

Gillman Acura of North Houston responded

We appreciate your input, Leigh. We're glad to hear that you are consistently impressed with the service we offer here at Team Gillman Acura. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Gillman Acura Team

April 26, 2023

Everybody was very helpful especially BiBi . I was very satisfied with the service given to me More

by aliimtiaz51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 01, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

April 25, 2023

It's always a pleasure to take my car to Gillman for service! Everyone is so nice, and I appreciate the attention to details. The waiting area is very comfortable, too! Ron was very helpful during my la More

by Been There
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

April 22, 2023

Very good job. Finish on time. The service man very nice. This dealer is five stars More

by Tamle1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 25, 2023 -

Gillman Acura of North Houston responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Gillman Acura Team

April 21, 2023

It is very professional and personable. I never feel like just a number. The people that have helped me are the reason I come back. More

by ddt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

April 20, 2023

Great service very friendly staff and very professional work with customers to meet customers need More

by Martell_marvin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 25, 2023 -

Gillman Acura of North Houston responded

Marvin, We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Gillman Acura Team

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