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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

January 23, 2023

Excellent staff working to help when service is required and update on any issue needed More

by mikeyq54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales
Jan 26, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

Jan 26, 2023 -

mikeyq54 responded

Thank You for the service when i bring in my TLX for required maintenance or other small repairs

January 23, 2023

Excellent service, full transparency as I can't ask for better. The good thing that service is consistent with all of my visits. Next time, at my car's request, I'll be there looking for the same kinda ser More

by iceymike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Villareal, Gillman Acura
Jan 26, 2023 -

Gillman Acura of North Houston responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Gillman Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Gillman Acura Team

January 22, 2023

unfortunately for parts it was long waiting time but it was done professionaly and i am satisfy with the work . More

by Zaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby and manager gillman collision center i45hwy, Gillman Acura
Jan 25, 2023 -

Gillman Acura of North Houston responded

Zaida, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

January 22, 2023

Upgraded from a nice Hyundai Palisade, but horrible dealership service dept, to an amazing Acura MDX and awesome dealership service dept! Like night and day. Better vehicle and Better service! Thank y More

by Sumo4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Gillman Acura
Jan 25, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

January 19, 2023

Gillman Acura is the place to buy your Acura. I just moved from Pennsylvania to Houston and went to them for my lease. Everybody was really cool. They didn’t hound you or pressure you. We made a More

by ethanbown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, the financial Director, Andy, the salesman, and Ian, the expert in how to work the stuff in your new car AND he can help you with accessories., Gillman Acura
Jan 23, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

January 17, 2023

Thank you Russell for the awesome experience we will be contacting you again soon for our next purchase! More

by Valerie6228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell , Gillman Acura
Jan 19, 2023 -

Gillman Acura of North Houston responded

Valerie, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

January 16, 2023

My service advisor is wonderful. Each time that I take my vehicle into Gillman Miquel is wonderful. I have gone to Gillman for years to have my vehicle serviced. But here if Kate More

by Felhay67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miquel - great love him , Gillman Acura
Jan 19, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Gillman Acura Team

January 16, 2023

Salesman was great, finance was focused on selling me a warranty I didn’t want nor interested in. Once they figured that out, they took me to the showroom and made me fill out forms for credit check, in th More

by suzieque.brodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jan 19, 2023 -

Gillman Acura of North Houston responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Gillman Acura Team

January 15, 2023

I love Gillman Acura because of their top-notch service - I feel safe in my car! More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jan 19, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review, Nancy! We really appreciate your business. Sincerely, The Gillman Acura Team

January 15, 2023

We experienced a great time and service at Gilman Accura. Great sales and management personnel. TKS G Ramirez More

by Hopebr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonzalo Hernandez
Jan 19, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Gillman Acura Team

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