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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

February 17, 2023

Highly recommend Ron as a service writer. Excellent customer service. Work was performed as expected in the quoted timeframe. More

by alicia_haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Feb 23, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ron does for Team Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

February 15, 2023

Great experience. Car runs great. Good atmosphere in the customer waiting area. Wish the coffee maker and carwash worked. More

by Prgotsch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 21, 2023 -

Gillman Acura of North Houston responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gillman Acura Team

February 13, 2023

The team at Gillman Acura was very responsive and made the purchase very easy. Would recommend. More

by richard.binzley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

February 13, 2023

Rob Zullo was very helpful in facilitating my deal. All of my questions were answered and he was patient with me through the process. Marco in Finance (I hope that the right name) was also helpful an More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

Andrew, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

February 11, 2023

A very pleasant team to work with, took care of our situation. It was done, I believe, very inexpensively. More

by frank.isom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

February 10, 2023

The entire team that worked with me were amazing. Rob the salesman, Marcos the finance guy and then Eduardo the manager. The entire team made sure that we worked out a deal that works with both parti More

by Ammad Anjum Chaudhry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, Rob, Eduardo, Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

February 09, 2023

The first car I bought at Gillman Acura was a new 2008 TL. The second was a new 2009 MDX which I still have. It now has over 260,000 miles on it. Ron Mascardo has worked in the Customer Service depar More

by jimteq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 13, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

February 09, 2023

Great dealership with excellent selection of pre-owned vehicles. Staff was professional and very accommodating. We greatly appreciated the time that they spent with us. More

by Eric G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Porter, Jarrell, Gillman Acura
Feb 14, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

February 08, 2023

Gilman Acura is an excellent service center. They are professional and competent. Particularly I applaud Garrett Schultz More

by amlan1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Feb 08, 2023 -

amlan1968 responded

Thank you for excellent service

February 08, 2023

All mechanical work was good Little disappointed about Car wash not a good Job I'm sure they can do better More

by Josehuerta336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Feb 13, 2023 -

Gillman Acura of North Houston responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gillman Acura Team

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