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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,255 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,255 reviews

May 21, 2023

Great people, great service, Great people, great service, Great people, great service, Great people, great service, Great people, great service More

by ericdkoehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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May 24, 2023 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

May 20, 2023

#1 Customer Service. From the technician picking up my car, to servicing the car, and ultimately returning my car shining like new! KEEP UP THE GREAT WORK!!! More

by Shawn W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Gillman Acura
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May 24, 2023 -

Gillman Acura of North Houston responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

May 20, 2023

Great dealership! Friendly, not pushy! It was a great buying experience which I would normally dread!! Andy was my salesperson and he was awesome. Very knowledgeable More

by Theresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
May 24, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

May 19, 2023

Great service , kind & attentive to my needs. Having access to a loaner vehicle is key to allowing me to continue with my busy schedule. More

by lmichaud21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
May 24, 2023 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

May 19, 2023

Always a great experience at the service department. Helpful, informative and always kind and caring. He has taken care of us for 10 years now. I also really appreciate the loaner cars. More

by Donovan Longoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
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May 24, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

May 18, 2023

Gillman Acura provides excellent service. Appointments are easy to make; service managers are professional and courteous. Garrett Schultz kept me abreast of what services were being performed More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz, Gillman Acura
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May 24, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

May 17, 2023

Very knowledgeable staff and very good experience. Very happy with my new vehicle. Thank you More

by Johnrcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
May 23, 2023 -

Gillman Acura of North Houston responded

John, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

May 16, 2023

Thank you Anthony. You did a great job keeping me informed and comfortable in the waiting area More

by Exsyst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony my service rep is very good , Gillman Acura
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May 19, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

May 15, 2023

Nick was very courteous and helpful. The service was thorough and I didn’t have to wait long. More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 18, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

May 15, 2023

The Gillman Acura team is a great group of professionals that exude great customer service! More

by ejayl371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
May 18, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

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