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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

March 02, 2023

Bought my car at Gillman and have exclusively used them for service. Easy to schedule, keeps to time commitment and excellent work. More

by madbell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 07, 2023 -

Gillman Acura of North Houston responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Team Gillman Acura. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Gillman Acura Team

March 02, 2023

I love Acura dealership! They make you feel like you are part of a family! Everyone is so friendly! More

by Misst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 07, 2023 -

Gillman Acura of North Houston responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Gillman Acura Team

February 25, 2023

Professional, friendly and knowledgeable service advisor. Excellent repair done in a timely manner. Video of the inspection of my car explaining the repair needed as well as a walk through of other aspects o More

by Lrobinson2628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz, Gillman Acura
Mar 01, 2023 -

Gillman Acura of North Houston responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Gillman Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Gillman Acura Team

February 24, 2023

Received the best service experience in my 65+ years of driving experience on more than one occasion. My customer service rep, Miguel Montes is very polite, professional and takes time to listen to underst More

by EXFD7H2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes, Mike Sadlowski
Mar 01, 2023 -

Gillman Acura of North Houston responded

We cannot thank you enough for your wonderful review of Gillman Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Gillman Acura Team

February 23, 2023

Service advisor is knowledgable and already prepared when customer drops car off. Keeps customer informed to progress of work. More

by W.Matthias.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 27, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our staff does for Team Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

February 23, 2023

Great customer service. Miguel, my cs sgt, was great, professional and knowledgeable. My car was completed in a timely manner More

by lmholzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Feb 27, 2023 -

Gillman Acura of North Houston responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Gillman Acura Team

February 23, 2023

Excellent service and communication, it was a minor but complicated repair but they got it done More

by Cynosure
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mar, Gillman Acura
Feb 28, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

February 19, 2023

Good service; friendly staff ; service rep-Anthony good to work with. Timely service; diagnostics fast and accurate More

by Billiejlee54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get names , Gillman Acura
Feb 23, 2023 -

Gillman Acura of North Houston responded

Thank you for the awesome feedback! You're right, Anthony is an excellent service representative and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Gillman Acura Team

February 19, 2023

Obtained very good service. Sales person and her manager were very polite and willing to work with me on any issues I was concerned of. More

by Stan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
N/a, Gillman Acura
Feb 23, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

February 18, 2023

Rebecca Bales And Londell we're both amazing I felt like a vip in there hands..Londell the gentleman that picked up my car has excellent customer service very nice and professional.. thank you to the mechan More

by Ramonahinds1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Londell and Rebecca , Gillman Acura
Feb 23, 2023 -

Gillman Acura of North Houston responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Gillman Acura Team

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