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Gillman Acura of North Houston

Houston, TX

4.9
1,236 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,236 reviews

December 31, 2024

Great experience and fixed an issue with my radar sensor. Thanks to Garrett my advisor! He always takes great care of my vehicle More

by Sjpwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz, Gillman Acura
Dec 31, 2024 -

Gillman Acura of North Houston responded

Wade, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Garrett does for Team Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

December 31, 2024

Service is always seamless here. My service manager (Garrett) is always professional and polite. We have a long going working relationship and he is the main reason we take all o More

by charlehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Dec 31, 2024 -

Gillman Acura of North Houston responded

It’s great to know that Garrett provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Gillman Acura Team

December 28, 2024

Always good service very efficient and the wait is not long. I like that they keep updating you about the work being done. More

by jdsmti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 30, 2024 -

Gillman Acura of North Houston responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

December 27, 2024

Absolutely wonderful experience! !! Start to finish, heard what I wanted and fulfilled every desire. Excellent customer service and such an easy process! More

by Jennifer Walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhon , Gillman Acura
Dec 30, 2024 -

Gillman Acura of North Houston responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience with us at Team Gillman Acura. Our team strives to listen and fulfill our customers' needs, and it’s great to know we succeeded with you. We look forward to assisting you again in the future! Sincerely, The Gillman Acura Team

December 26, 2024

Took vehicle in to have the oil change and to replace the driver rear tire do to having a nail on the sidewall of the tire. Rebecca was my service advisor and was able to schedule me in to have the services More

by jazzyhill21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Dec 27, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

December 26, 2024

They are very professional, kind and helpful. We love to go over there. They are a good team. More

by isisp130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria was amazing helping me. , Gillman Acura
Dec 27, 2024 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

December 24, 2024

I was really impressed at how fast the process was. Walter pulled the vehicle I saw online and took us out for the test drive. We are supporting 3 households right now, but the finance manager was able More

by AGreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Dec 27, 2024 -

Gillman Acura of North Houston responded

Thank you so much for your wonderful review! It’s great to hear that you had such a positive experience at Team Gillman Acura. We’re thrilled that Walter was able to assist you quickly and that our finance manager could work a deal that suited your needs. It’s also fantastic to know you felt welcomed throughout your visit. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Gillman Acura Team

December 22, 2024

Team Gillman, especially Gona really made the process easy. Least stressful car buying experience I’ve ever had. More

by caleb.a.burke22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gona, Gillman Acura
Dec 23, 2024 -

Gillman Acura of North Houston responded

Caleb, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

December 21, 2024

Ron is always very attentive and gives me updates on the progress of my repairs. More

by Jawilliams2051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Dec 23, 2024 -

Gillman Acura of North Houston responded

Thank you for this great review! Ron is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Gillman Acura Team

December 20, 2024

Service staff are all ver professional and helpful. I can always count on great service from Miguel in the Service Department. More

by hank22802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Dec 20, 2024 -

Gillman Acura of North Houston responded

Thank you for this amazing review and shout-out for Miguel! We really appreciate your business, Hank. Sincerely, The Gillman Acura Team

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