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Gillman Acura of North Houston

Houston, TX

4.9
1,255 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,255 reviews

June 06, 2023

The service advisor was very helpful as per usual. The service took a bit longer than expected which seems to be par for the course that’s days. The repair was also considerably more than anticipated More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
Jun 09, 2023 -

Gillman Acura of North Houston responded

PJ, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Gillman Acura Team

June 03, 2023

Very professional, courteous and no pressure sales team. The Gilman Team made buying our new Acura enjoyable. More

by Jac88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 07, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your feedback regarding your experience at Team Gillman Acura and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Gillman Acura Team

June 03, 2023

Service is 5 stars. I like the video regarding my cars needs. Service advisor Garrett is really helpful and knowledgeable. Easy to get an appointment and car ready timel More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Jun 07, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

June 02, 2023

Nicholas is an incredible service professional! He is knowledgeable, professional, respectful and helped me understand why I needed what I needed repaired without over-explaining to a female or as More

by AlmazaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in Service , Gillman Acura
Jun 07, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

June 02, 2023

As always very professional and to the point. Garret got me in and when we knew it would take a few days he provided a loaner vehicle. He was accommodating to my schedule and that’s why we keep h More

by mrohlmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Jun 07, 2023 -

Gillman Acura of North Houston responded

It’s great to know that Garrett provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Gillman Acura Team

June 02, 2023

Everyone was very friendly and congenial and willing to help in any way possible. It was a pleasant experience, and we ended up with a beautiful vehicle! More

by Dannyrx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 07, 2023 -

Gillman Acura of North Houston responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Acura. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Gillman Acura Team

June 01, 2023

Really recommend, staff will keep u going do anything possible to get u in a car More

by Wilberromero2205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jun 06, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

June 01, 2023

The customer service has been always great to me, they get me in and out fast with problems. If there seems to be a hiccup, the staff quickly resolve the problem and informs me. Personally I’ll keep going More

by Nicholas sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca , Gillman Acura
Jun 05, 2023 -

Gillman Acura of North Houston responded

Nicholas, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

May 31, 2023

We had a pleasure working with Ace and had great experience in choosing and purchasing vehicle that would work best for our family. Ace showed great knowledge in dealership inventory and positiv More

by alinamac_07
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace , Gillman Acura
Jun 05, 2023 -

Gillman Acura of North Houston responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

May 31, 2023

Andy was awesome and professional in assisting us on another vehicle purchase from Gillman Acura!!! A+++++ More

by John Sundara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Amoako, Gillman Acura
Jun 05, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review, John! We really appreciate your business. Sincerely, The Gillman Acura Team

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