
Gillman Acura of North Houston
Houston, TX
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The service advisor was very helpful as per usual. The service took a bit longer than expected which seems to be par for the course that’s days. The repair was also considerably more than anticipated The service took a bit longer than expected which seems to be par for the course that’s days. The repair was also considerably more than anticipated (also par these days). Overall the work was excellent and a nice loaner vehicle was provided for the formation. More
Service is 5 stars. I like the video regarding my cars needs. Service advisor Garrett is really helpful and knowledgeable. Easy to get an appointment and car ready timel I like the video regarding my cars needs. Service advisor Garrett is really helpful and knowledgeable. Easy to get an appointment and car ready timely. The uber to work was amazing while car being fixed. More
Nicholas is an incredible service professional! He is knowledgeable, professional, respectful and helped me understand why I needed what I needed repaired without over-explaining to a female or as He is knowledgeable, professional, respectful and helped me understand why I needed what I needed repaired without over-explaining to a female or assuming I did not understand. He did not oversell me and his integrity makes me want to come back to this service center time and time again! People like Nicholas build trust especially after other local Acura service centers destroy it with unethical practices. This IS the service center you need! I drive 40 min to get there and don’t regret a minute. It is clean and modern in there if you decide to wait :) More
As always very professional and to the point. Garret got me in and when we knew it would take a few days he provided a loaner vehicle. He was accommodating to my schedule and that’s why we keep h Garret got me in and when we knew it would take a few days he provided a loaner vehicle. He was accommodating to my schedule and that’s why we keep having our vehicle serviced at Gillman Acura. By the way the car is running great More
Everyone was very friendly and congenial and willing to help in any way possible. It was a pleasant experience, and we ended up with a beautiful vehicle! help in any way possible. It was a pleasant experience, and we ended up with a beautiful vehicle! More
The customer service has been always great to me, they get me in and out fast with problems. If there seems to be a hiccup, the staff quickly resolve the problem and informs me. Personally I’ll keep going get me in and out fast with problems. If there seems to be a hiccup, the staff quickly resolve the problem and informs me. Personally I’ll keep going back! More
We had a pleasure working with Ace and had great experience in choosing and purchasing vehicle that would work best for our family. Ace showed great knowledge in dealership inventory and positiv experience in choosing and purchasing vehicle that would work best for our family. Ace showed great knowledge in dealership inventory and positive energy in his line of work. Thank you Ace and team Gillman! More