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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

March 30, 2023

They did a good job. Pick up was on time and delivery wa as good More

by matthewdweinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 04, 2023 -

Gillman Acura of North Houston responded

We appreciate the kind words, Matthew. We look forward to seeing you again in the future! Sincerely, The Gillman Acura Team

March 30, 2023

Great service every time with an excellent loaner car ready to go. A special shout out to service writer Rebecca. More

by Dschein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca , Gillman Acura
Apr 04, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rebecca does for Team Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

Apr 05, 2023 -

Dschein responded

I have been a service customer for over 10 years.

March 29, 2023

When we buy a new vehicle, my husband talks to the salesman and I go into the service waiting room and speak to people who are waiting for their vehicles. We did this back in 2004, bought a MDX and d More

by Pam.Baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Garret in service
Apr 03, 2023 -

Gillman Acura of North Houston responded

Pam, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

March 28, 2023

I would recommend Gillman Acura to all my Family and Friends they are the most professional and independent car dealers I always take my car to for services their services are always good work explain t More

by Williams.belinda53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett , Gillman Acura
Mar 31, 2023 -

Gillman Acura of North Houston responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Gillman Acura Team

March 28, 2023

I’am was well please with the buying experience you provided for my grandson and I More

by porter.willie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 31, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

March 25, 2023

Great dealership nompressure to buy and very informative. Very friendly and professional. Highly recommend this place. More

by Sophiarr70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Conner, Gillman Acura
Mar 29, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

March 24, 2023

Service Department has always given me excellent service, along with providing me a loaner car, Because the service is so outstanding and the Acura performance is sopetior to any other brand I have driven, I More

by Debbiepolka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Service Dept, Gillman Acura
Mar 29, 2023 -

Gillman Acura of North Houston responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Gillman Acura Team

March 24, 2023

Yes, Mr. Ron Mascardo took good care of me for the major repairs on my MDX. I was pleased as usual for his recommendations and attention in resolving the issu More

by Henfy.Alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 28, 2023 -

Gillman Acura of North Houston responded

Thanks for the great feedback! We're very happy that Ron was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Gillman Acura Team

March 24, 2023

The car running very smooth. However, I'm still observing what I concerned before. Thank you, from the service rep. Anthony & Nicholas and the technicians. I'm very appreciate it More

by tracytanguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony & Nicholas, Gillman Acura
Mar 29, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Gillman Acura Team

March 23, 2023

I was at Gillman for a 25,000 mile service. No additional problems. They were very friendly and accurate on the amount of time time for the service. Their waiting area is clean and comfortable More

by shop562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 28, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Gillman Acura Team

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