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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,161 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

April 22, 2023

Very good job. Finish on time. The service man very nice. This dealer is five stars More

by Tamle1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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Apr 25, 2023 -

Gillman Acura of North Houston responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Gillman Acura Team

April 21, 2023

It is very professional and personable. I never feel like just a number. The people that have helped me are the reason I come back. More

by ddt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Gillman Acura Team

April 20, 2023

Great service very friendly staff and very professional work with customers to meet customers need More

by Martell_marvin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Marvin, We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Gillman Acura Team

April 20, 2023

Andy, Marcos and Ayman were a pleasure to work with. They made the car buying process super easy and met our financial needs. I appreciate you guys for not giving us the run around and giving us such a More

by Kbaree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Marcos, Ayman , Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Team Gillman Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Gillman Acura Team

April 16, 2023

This dealer has great automobiles at competitive prices. The service I received from everyone was superb! More

by jaimergz11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Gilliam, Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Gillman Acura Team

April 16, 2023

My representative at Gillman Acura was very professional and polite. The waiting area, is equipped with complimentary water, coffee, hot chocolate and flavored tea water, as well as some snack bars. More

by grace_becomes_her
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Grace, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Gillman Acura Team

April 14, 2023

Always efficient, honest, and respectful. Procedures are clear and consistent. Making an appointment if possible is helpful for a pleasant experience. Superior service e even without an appoi More

by Juliedwilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

April 14, 2023

This Dealership is respectful and really shows that they care about their customers and their needs. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

April 14, 2023

Good service, no complaints they kept looking until they found the problem, which I greatly appreciate it. More

by kenniblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

April 12, 2023

Your service is beyond reproach. Your service advisors are the crux of your reputation in your industry More

by Jeffmatulnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 13, 2023 -

Gillman Acura of North Houston responded

Jeff, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

Apr 13, 2023 -

Jeffmatulnes responded

No problem. Keep up the excellent work

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