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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

April 30, 2023

You can expect a great experience with buying a vehicle from Gillman. They listen to you carefully and will work to get the best deal for you. If you are looking for a great salesperson ask for Ace! More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Thanks for taking the time to leave us this awesome review, Kristin! At Team Gillman Acura, we take guest feedback seriously and are proud to see that you drove away happy in your new car. We will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Gillman Acura Team

April 29, 2023

Everyone brought a good vibe and was pretty straightforward about the process. Didn’t take as long as I thought and walk out with a new car More

by Darius Gatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDY AMOAKO, Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

April 28, 2023

Great reliable service done in a timely manner. I’m impressed with this dealer’s transparency when they did my car estimate prior to the repair. Service desk people are very courteous and attentiv More

by Emma Espinola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Emma, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Gillman Acura Team

April 28, 2023

Our salesman, Robert Conner, was very knowledgeable, professional and courteous. We had a very good experience at Gillman when purchasing our 2023 MDX! More

by Patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Patti, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

April 27, 2023

Professional, thorough and kept me updated on completion of my repair. Gillman Acura has awesome service! More

by carolinaserville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miquel , Gillman Acura
May 01, 2023 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

April 27, 2023

Always friendly and extremely helpful. Easy to work with getting service scheduled fast and in and out. More

by Sandiegomendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
May 02, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

April 27, 2023

Great Customer Service, however, auto price service & parts are getting expensive 👎🏽. Hopefully I don’t have to find another Mechanic for care services 😕 More

by Sleepntx470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 02, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Gillman Acura Team

April 26, 2023

Everybody was very helpful especially BiBi . I was very satisfied with the service given to me More

by aliimtiaz51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 01, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

April 26, 2023

Today, as always, I received excellent service. It starts with my service advisor Ron Mascardo who has been with me since I bought my MDX in 2016. I came in for an oil change, tire rotation, etc. H More

by Leigh Kinshella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Ron Mascardo. Young man who works in parts changed my key battery. It had been in a shallow area of a lake for, Gillman Acura
May 01, 2023 -

Gillman Acura of North Houston responded

We appreciate your input, Leigh. We're glad to hear that you are consistently impressed with the service we offer here at Team Gillman Acura. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Gillman Acura Team

April 25, 2023

It's always a pleasure to take my car to Gillman for service! Everyone is so nice, and I appreciate the attention to details. The waiting area is very comfortable, too! Ron was very helpful during my la More

by Been There
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

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