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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

May 07, 2023

Excellent customer service. I have a great experience every time I service my ILX there. More

by mayte1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Villarreal. , Gillman Acura
May 11, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

May 06, 2023

Service is a1, they treat you like family and make sure the job is done satisfactory. Quick with responding and and leaves you worried free. Great job More

by ChrisGarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett , Gillman Acura
May 11, 2023 -

Gillman Acura of North Houston responded

Chris, thank you so much for taking the time to share your kind words about your experience at Team Gillman Acura! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Gillman Acura Team

May 04, 2023

I have been regularly servicing my vehicle at Gillman Acura for about 5 years now. The service was great when I moved here and they’ve consistently invested in the service department—maintaining knowledg More

by Randy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 10, 2023 -

Gillman Acura of North Houston responded

Randy, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

May 03, 2023

Everything was explained in detail regarding the recommendation for work needing to be performed on my vehicle. More

by vincerodriguez103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 08, 2023 -

Gillman Acura of North Houston responded

Thank you for your great review, Vince! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

May 02, 2023

Great service from Garrett who helped sort out my Apple Car Play problem. I will follow up with him on my AC issue as applicable. liked the video of the inspection sent by the tech. Keep up the good wor More

by StanMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Schultz, Service Advisor, T. De La Tiere, Tech., Gillman Acura
May 05, 2023 -

Gillman Acura of North Houston responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Gillman Acura Team

May 02, 2023

Great experience and easy transaction. Wonderful experience and large selection and drove off with my dream car. More

by sophiara70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Conner, Gillman Acura
May 05, 2023 -

Gillman Acura of North Houston responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. Sincerely, The Gillman Acura Team

May 02, 2023

Bought my Acura MDX and was completely satisfied with their professionalism and courtesy. They made my experience so lovely ai would recommend this dealership to anyone! More

by sophiara70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Conner, Gillman Acura
May 05, 2023 -

Gillman Acura of North Houston responded

We cannot thank you enough for your wonderful review of Team Gillman Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Gillman Acura Team

May 01, 2023

Our battery died in our garage. .Called Acura Team Gilman and they sent Mike the shop Forman out to replace our battery ..installed it and we were good to go..Great service and great More

by Mds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sadlowski, Gillman Acura
May 04, 2023 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

April 30, 2023

I really liked the treatment and attention they gave me thanks I also really appreciate the attention that Jonathan Villanueva gave me when getting the parts that they wanted to put in my vehicle Thank you More

by Rogelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter, Jonathan, Luis o Jesus , Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Gillman Acura Team

April 30, 2023

Outstanding customer service, excellent communication,, high quality work and prompt follow up. The lifetime warranty on labor is an extra bonus. We’ve been Subaru loyal fans for years and chose the repair More

by Nadia Zlatkova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 30, 2023 -

Nadia Zlatkova responded

Outstanding customer service, excellent communication, high quality work and prompt follow up. The lifetime warranty on labor is an extra bonus. We’ve been Subaru loyal fans for years and chose the repairs to be done at Gillman Acura of North Houston. Glad to share our super positive experience with you on www.dealerrater.com and highly recommend your professional services. Thank you for everything!

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