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Gillman Acura of North Houston

Houston, TX

4.9
1,161 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

May 19, 2023

Always a great experience at the service department. Helpful, informative and always kind and caring. He has taken care of us for 10 years now. I also really appreciate the loaner cars. More

by Donovan Longoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo, Gillman Acura
May 24, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

May 18, 2023

Gillman Acura provides excellent service. Appointments are easy to make; service managers are professional and courteous. Garrett Schultz kept me abreast of what services were being performed More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz, Gillman Acura
May 24, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

May 17, 2023

Very knowledgeable staff and very good experience. Very happy with my new vehicle. Thank you More

by Johnrcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 23, 2023 -

Gillman Acura of North Houston responded

John, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

May 16, 2023

Thank you Anthony. You did a great job keeping me informed and comfortable in the waiting area More

by Exsyst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony my service rep is very good , Gillman Acura
May 19, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

May 15, 2023

The Gillman Acura team is a great group of professionals that exude great customer service! More

by ejayl371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 18, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

May 15, 2023

Nick was very courteous and helpful. The service was thorough and I didn’t have to wait long. More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 18, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

May 12, 2023

Our Service Tech is the best, he has been my husbands go to from the beginning of his purchase. He really listens and takes care to make sure everything is fixed/serviced. More

by uk.gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
May 17, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Gillman Acura Team

May 11, 2023

You need to clone Andy. He has sold me 4 cars. He is persistent without being obnoxious More

by jmou50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 16, 2023 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

May 11, 2023

Good team exelent costumer service Nicolas Villareal is friendly he's doing everything to make the guest happy. More

by lovo1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Villareal , Gillman Acura
May 16, 2023 -

Gillman Acura of North Houston responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Gillman Acura Team

May 09, 2023

Can’t say enough good about it everything was first class,clean,organized,and very hospitable More

by chuckseiter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April porter
May 12, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

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